Barbara Devries, Mba, Pmp, Psmii, Psk, Pspo, Sa, Itilv4 Email & Phone Number

Hanover, Md, Us

Senior Project Manager in the PMO

Hanover, Md, Us

Project Manager on contract with Bank of America for Document Content and Records Management.

Charlotte, Nc, Us

Project Manager for Document Management projects, including document storage migration with features such as enhanced indexing (categories), search and retrieval, document viewing, and annotations integrated into workflow. Align document retention capabilities with compliance and adherence to country regulations regarding privacy, including Japan, China, Indonesia, Thailand, Taiwan, Philippines, and India. Address performance and latency. Oversee audit requirements for projects.

Plano, Tx, Us

• Developed and delivered a professional webpage for non-profit organization https://agileforpatriots.org• Worked with senior leadership, stakeholders and sponsors to create a new veteran internship program.• Played an integral role in planning, collaboration, inspection and release of increment of software• Leveraged Scrum Framework to gain a deeper understanding of Scrum values and principles, including creating a self-organizing and improving Scrum team using Atlassian Jira, Confluence, WordPress, Google Docs, Zoom, Mural, and Slack.

Overland Park, Ks, Us

• Performed business analysis and technical writing for proposals for retirement clients. Strong Excel and presentation skills.

Mortgage Loan Servicing Manager and Analyzt for Enhancements and Support• Performed Business Systems Analysis for credit reporting and mortgage servicing system LSAMS of about 10 million loans including producing project charter and weekly status.• Developed Context Diagrams, Process Flows, Business Process Design, Test Plans, and Release Management.• Developed Data Management Program for Credit Reporting including ERD, SQL Validations, Data Profiling Rules for integrity, root cause analysis with tracing data origin and sourcing including FileNet. • Wrote, estimated, and prioritized stories for Agile Team. • Conducted Daily SCRUM meetings. Conducted Sprint Planning and Release Planning.• Reviewed code and technology artifacts for relationships and impact analysis.• Resolved Major Credit Reporting Issues for Internal Audit Findings resulting in Reduced Manual Interventions and Reduced Customer Complaints.• Experience with midrange, data exchange with other internal and external systems including Lexis Nexis and major credit reporting agencies.• Compliance audits using Archer and planned remediation of Security, CyberSecurity, Consumer Privacy of nonpublic information, secure transmission and data stores.

• Performed business analysis and project management for proposals for healthcare and financial management. Produced financial analysis and benefit reports.• Created procedures and training documents. Designed workflows for process improvement.• Performed HIPAA compliance reviews• Organized and provided presentations to decision makers.

Columbia, Sc, Us

• Performed business analysis and project management for proposals for small company benefits packages – health and accident insurance. • Performed presentations to decision makers including value added proposition for employee benefits with payroll tax savings. • Designed and implemented distributed document server system including CLOUD. Conducted HIPAA compliance audits and remediation for customer privacy and security.• Designed and implemented disaster recovery and business resumption program. • Implemented customer data CRM Solution using HubSpot Cloud Computing serving as Product Owner. Perform daily scrum meetings. • Performed team estimation and sprint planning for user stories. • Worked with business to collect user stories and develop process flows. • Managed client relationships including communication, meetings, and annual reviews.

Provide practice consulting and experience for User Stories, Use Cases, Rally Software, Kanban, sprints, prioritization and evaluation, iteration planning, backlog refinement, participating in Agile Community, user groups, and evangelizing. Perform Product Owner responsibilities including business prioritization and collaboration. Scaled Agile Framework consulting including assisting organizations in transformation.

Us

• Performed stakeholder analysis, business analysis and project management for a Document and Content Management project for a centralized document repository with process automation workflow and security access and privacy requirements. • Created current and future state process flows. Created project initiation documents including business opportunity list, project charter, business valuation, return on investment projections, and process improvement, context diagrams, tool comparison, business requirements, and user stories. • Captured business requirements through stakeholder interviews and tracking requirements to software deliverables and business procedures including scheduled document retention and destruction. Identified opportunities for RPA and AI.parison.

Charlotte, Nc, Us

Manager of Business Analysis Team-Led the Enterprise FCRA Audit Remediation Business Analysis Center of Excellence to deliver an industry-leading credit data management and reporting proprietary application. Consolidated Metro2 data from 8 systems of records including credit card, loans, and bank accounts. Developed business rules for validation and proactive resolution of defects and illogical conditions leveraging workflow and governance processes. Data standards included permissible use, encryption and definitional alignment. Collaborated with over 10 business operational departments and over 6 support teams. Traced requirements including functional and non-functional, use cases and user stories to detailed process maps and procedures, detailed design, test scripts, and source code. Project Manager-Led process improvement and enhancement projects for Document Capture, Imaging, Delivery and Reporting.Used Rally software to manage iterations and Kanban.Led project team for Consumer Financial Protection Bureau (CFPB) project business requirements, planning and business justification. Led and developed project plan and business requirements for Fannie Mae Servicing Management Default Underwriter (SMDU) project. Managed the production support and enhancement team for Loan Modifications to enable fast and fair delivery of loan modifications for the HAMP and other government programs so that BAC met government objectives and compliance to resolve default loan portfolio. Provided support for business requirements, PMO, business rules and policy governance as well as development and delivery. Leveraged Proprietary, Pegasystems Workflow, and Corelogic software.

Charlotte, Nc, Us

January 2012-December 2013Project Manager-Led enterprise process improvement and enhancement projects for Document Capture, Imaging, Delivery, Repository consolidation, and Reporting. Established business key process indicators for quality, SLA, and simplified search criteria with indexing (document types and keywords). Held milestone reviews and tollgates for Six Sigma DMAIC.October 2010- December 2012Development Manager-Managed the production support and enhancement team for Loan Modifications to enable fast and fair delivery of loan modifications for the HAMP and other government programs so that BAC met government objectives and compliance to resolve default loan portfolio with loss mitigation. Provided support for business requirements, PMO, business rules and policy governance as well as development and delivery. Leveraged Proprietary, and Corelogic software. Held governance meetings for policy and for business rules evolution.

Global, Us

Project Manager- Liaison with Product Agile team and External Banking Client. Contract through Apex Systems. Supported Early Resolution Mortgage Product - loan default, loss mitigation, workout and loan modification management system including Federal compliance for DOJ and HAMP programs. Collaborated with Product Owner for business rules.

New York, Ny, Us

' Contract with Apex Systems to Saxon Mortgage• Led the Enterprise Document Imaging project, with vendor ASG Mobius and SourceCorp Fastrieve. Impact analysis including data migration (ETL), data mapping, database replication & synchronization and disaster recovery management. • Designed validation of vendor import and export process for images. Completed the Audit remediation for cybersecurity non-public information for mortgage servicing and enterprise content management including document image solutions. • Delivered project for Outsourcing of Scanning, providing dramatic reduction in cost for scanning paper documents. Identified storage need reductions.• Delivered project for Centralization of Image Processing (Document Management), providing for end-to-end tracking of internally generated document images facilitating enterprise-wide collaboration with business units and subject matter experts. Consolidated data stores and streamlined access and security authorization.

Barksdale, Texas, Us

Managed a variety of projects at various government levels with emphasis on PMI standards and government compliance.Data Management: Performed FCC Database searches for band and licensing; path analysis (LOS), & interference studies for wireless communication. Managed & maintained database products and licenses.Software Development Management: Managed software application development, project implementation and cutover for a self-storage company application using J2EE, Spring Framework, UML and Java patterns. Applied Six Sigma best practices such as DMAIC (Define, Measure, Analyze, Improve, and Control) and DMADV (Define, Measure, Analyze, Design, Verify). Developed and tracked user stories.Federal Projects: Managed Department of Homeland Security projects including P25 interoperability for first responder EMC communication. Designed change management/transition plan for cutover of First Responder 911 emergency services. Performed Cybersecurity analysis for user access and breach opportunities, encryption and path planning.Infrastructure: Managed engagements for public sector contracts. Developed business requirements and designed use cases for business process and services program. Planned and managed IT infrastructure projects. Delivered Master Communication Plan for a city with population over 100,000, including projections for 10-year growth for IT services, including wireless RF coverage and broadband. Wrote and implemented strategic planning for IT one year and 5-year plans, aligned with municipal goals for technology architecture and infrastructure including volume, 24X7 performance, and disaster recovery scenarios. Managed client relations including scope management and stakeholder meetings.

Charlotte, Nc, Us

Managed enterprise document imaging project and team for document retrieval, document security, and destruction supporting originations, servicing, payoff and legal departments. Technologies included .Net Framework, Microsoft Visual Studio, and Microsoft Foundation Classes with test-driven development TDD focus, IBML high speed scanners, Captiva, and Documentum for ECM Enterprise Content Management, Document Management, and File Management. Leveraged open source tools including NUnit, NDocs, and CVS for unit testing, documentation and source control to follow ITIL standards. Managed production support and directed enhancements for proprietary software applications, workflow, and efficiency reporting for Portfolio Communications operations. Technologies included Java, JSP, Javascript, and HTML front end to DB2 database backend with SQL Server reporting. Performed business process modeling (BPM) and re-engineering for implementing distributed operations between California and Texas for internal and back-office automation, daily operations, and exception processing.

Charlotte, Nc, Us

• Managed over 30 staff, including administration, timekeeping, salary review, employee performance evaluations, staff development, resource planning, matrix management, with resources in multiple locations. • Managed over 12 major projects and achieved highest corporate award for Customer Service and Project Delivery.• Managed enterprise document imaging project and team for document retrieval, security, and destruction supporting origination, servicing, payoff and legal departments • Leveraged open source tools for unit testing and source control to follow ITIL standards. • Performed business process modeling (BPM) and re-engineering for distributed parallel operations between California and Texas for daily operations and exception processing.• Set architectural direction, establishing IT Governance reviews, design reviews, coding and testing standards for Java, .Net, Web Services, RPG, COBOL• Managed enterprise team of 15 software architects and 10 standards and quality experts influencing project portfolio of over 100 projects, 200 million budget and approximately 300 staff. • Performed strategic planning, aligning IT with business. Created software architecture team: technology assessment and evaluation of hardware. • Designed 5-year technology transformation plan, with roadmap illustrating the 5-year evolution of platforms, languages, and hardware. • Developed and reported software and project metrics• Created data management team: data architecture and modeling, profiling, normalizing, standards, data quality, business intelligence, data warehousing, data mart, data transformation (ETL) data integration, data security. Performed project for an enterprise customer database with common information across all systems including identification, contact information, product information including marketing preferences. • Created Data Stewardship policy. Built a Data Management Program for data quality, metadata, mortgage banking data framework in XML.

Masters, Mathematics

Bachelor (3), Chemistry, Physics, Mathematics