Manage 3+ million sq. ft. which includes HQ, warehouses, office space, and call centers for one of CBRE’s clients (Nissan). Responsible for multiple in-house engineers, 50+ vendors, capital projects, and repair & maintenance programs that align with the clients business needs. Direct facility management staff to deliver service levels within the prescribed budget to the client. Reviews client's strategic plans and determines appropriate staffing levels to meet expectations. Reviews capital project and operating budget reports for multiple properties. Creates action plans to improve financial position. Manages negotiations for contract services. Reviews various facilities management reports. Meets with client management team and appropriate departments to discuss, resolve and discrepancies. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Develop and implement innovative programs and processes that reduce short and long term operating costs and increase productivity. Conduct financial/business analysis including preparation of reports. Ensure compliance with all Health and Safety, Environment and Risk Management policies and procedures that relate to the sites.

Manage 3+ million sq. ft. which includes warehouses, office space, call centers, & an airport hanger for one of CBRE’s clients (Nissan). Responsible for multiple in-house engineers, 25+ vendors, capital projects, and repair & maintenance programs that align with the clients business needs. Coordinates work assignments among building technicians, vendors, and contractors. Reviews price quotes for the procurement of parts, services, and labor for projects. Oversees the scheduling, maintenance, and monitoring of all business critical facility systems to ensure efficient operation. Inspects facility and generates inspection reports. Prepare capital project and operating budget/variance reports. Manage capital improvement projects roll outs, and cost saving initiatives. Oversight of implementation of Computerized Maintenance Management System (CMMS). Develop and implement innovative programs and processes that reduce short and long term operating costs and increase productivity. Conduct financial/business analysis including preparation of reports. Ensure compliance with all Health and Safety, Environment and Risk Management policies and procedures that relate to the sites. Coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, roads, andjanitorial work. Interact with LL and manage lease obligations Manage vendor relationships and train vendors on work order and billing procedures. Responsible for invoice processing and accuracy of cost center coding. Provide process and procedure training. Coordinate/manage strategic planning for moves, additions, and/or changes. Identify existing furniture solutions currently in place and develop standard operating procedures for all furniture activity.

Accountable for the tenant customer relationships, finding real estate properties, negotiating with building owners, leasing, tenant improvement, and maintenance of properties. Work with business groups to determine spacing needs and budget requirements and locate respective properties that meet specifications. Accountable for the full lifecycle of all real estate properties within the portfolio. Collaborated with engineering and architects to produce architectural drawings to gain approval from tenants on new office space. Acted as PM on all construction projects and oversaw vendors, negotiated contract pricing, and provided technical training.

Led building and facilities management processing hundreds of service tickets weekly, documenting within building management system (CMMS). Accountability for financial review and development of forecasts to ensure alignment with business plans and to ensure key indicators were being met. Oversaw engineering team of 5, including one Chief Engineer, to maintain the two cooling towers, one boiler, two chillers and air compressors for the pneumatic dampers to specification.◼Responsible for all facility management activities in 7 locations in a 3-state region for the client AIG◼Achieved 98% accuracy on demand service tickets◼Accurately managed Opex budget of $3M+ in collaboration with the Director

Accountability for coordinating projects in alignment with the building engineering team’s maintenance schedules while managing employee relationships across all departments to ensure customer satisfaction was met. Assisted in rewriting process improvement plans to align with Six Sigma. Managed daily operations of vendors working 7 sites and 30 facility managers with small projects and MAC for client, Asurion.

Managed relationships with interior designers, architects, and contractors. Gave presentations using PowerPoint; worked with construction design team by providing product specifications and reviewing blueprints. Supervised installation of residential and commercial projects with budgets up to $50K providing superior customer service to establish long-timer client relationships driving overall profit +/-18%.

Provided comprehensive solutions to meet energy reduction needs by managing all aspects of projects from estimating, contracts, budget preparation, to execution. Read and understood RFPs, architectural drawings, and schematics. Worked with architects to prepare architectural specifications for window film projects.