Brandon Mckenzie Email & Phone Number

• Excel in top 10 status 4 years in a row by analyzing complex financial accounts, generating actionable reports, and increasing upsell revenue by 10% through personalized product recommendations.
• Lead and advocate as a trusted advisor to build and grow strategic relationships with customers, understanding their financial objectives and providing tailored advisory services to optimize their use of Provident.
• Orchestrate cross-functional teams’ collaboration, including product, sales, and support, to ensure seamless customer experiences, boosting customer satisfaction to 90%.
• Optimize customer health tracking through CRM integration and advanced analytics, identifying at-risk accounts and managing escalations to resolve 25 complex issues or transactions per week.

Savannah, Georgia, United States

• Owned, operated, and expanded Elegant Cleaning Services business, driving over $100k in revenue within two years through strategic account management, staff training, and building strong relationships with clients and.
• Improved efficiency by 85% by introducing innovative cleaning techniques and streamlined workflows.
• Achieved 95% client loyalty and retention through customized cleaning services tailored to each client’s unique needs, resulting in unparalleled satisfaction.

Savannah, Georgia, United States

• Advanced rapidly in 5 months to Director of Housekeeping; instituted quality standards, optimized staff training, streamlined inventory management, standardized operating procedures, enhancing workflows, and resulting.

Wallkill, NY

• Directed a 100+ member team in serving 2,000+ meals per day, ensuring high standards through detailed post-meal reporting and effective interdepartmental communication.

Bachelor Of Business Administration - Bba, Accounting

Education record