New Car Manager, Used Car Manager, Showroom Manager
Mercedes-Benz Bromley, Croydon And Caterham
• Leading the operation of the Sales Department and motivating the Sales Team to achieve maximum profitability• Monitoring, reviewing and achieving sales targets• Managing New and Used Over Aged stock• Controlling preparation costs and standards• Working with the management team to deliver overall site/company objectives• Developing and maintaining an outstanding customer experience to achieve the Customer Satisfaction Index Target• Providing in-house training on industry knowledge, including new products, current marketing trends and manufacturer offers• Conducting financial planning, forecasting, budgeting and reporting to Mercedes-Benz UK Ltd• Planning and implementation of strategic incentives to ensure monthly targets are achieved• Second facing and closing to ensure maximisation of every opportunity• Achieving finance penetration targets whilst ensuring compliance with the FSA• Known trouble shooter within the group sent into underperforminng dealerships to inject pace, energy and drive results