Smartcar is building the future of connected mobility, and I'm very excited to help our customers make the best possible use of modern vehicle telematics!

Leading Highspot's Specialist Solution Architecture team, a technical customer success team.- Managed a team of senior technical specialists who work with customers on their hardest problems- Worked directly with Fortune 50 customers on $MM SaaS implementations and strategic launch planning- Implemented onboarding program and field-readiness evaluations for new team members- Modernized company-wide knowledge management system & built internal AI integrations

- Technical Specialist Solution Architect focused on Security, API & Data Lake Implementations- Worked directly with Fortune 50 customers on strategic software implementations, including ongoing support- Realized internal & external business goals, including internal efficiency improvements- Delivered technical training to 150+ strong post-sales Services team members

• Led technology transformations focused on serverless, containers, event-driven applications, data warehousing.• Supported customer engagements across public sector industries including next-generation E911, wildfire management, airspace defense, public safety, and open records.• Engaged customers at all levels; C-Suite to individual developers – facilitated understanding and value proposition of AWS service offerings & modernization of cloud architectures.• Led internal process efficiency improvements which enabled thousands of AWS employees to be more productive in their operations.

As a Solutions Architect, I help customers of all types build groundbreaking new apps and services, modernize their IT operations, and migrate their business-critical workloads to the cloud. I work with everyone involved in the cloud migration process, from single developers to government agencies to global enterprises. Solutions Architects handle knowledge transfer and architectural advising for customers at every stage of cloud adoption. I am proud to be part of the team!

- Craft and execute digital media plans that ensure customers understand and interact effectively with businesses online- Lead innovation and analysis of campaign performance data in Google Analytics, Python, SQL, and custom APIs- Guide technical and non-technical best practices of user interaction on digital properties including websites, social media channels, and PPC advertising

- Managed and analyzed process improvement projects across clients including GEICO and Outback Steakhouse - Performed data analytics and warehousing activities using Google BigQuery, Python, SQL, and a variety of external data connectors- Performed detailed process review of all verticals to determine technology investment opportunities

Currently aiding in all aspects of the marketing mix for clients. I've worked with clients like GEICO & 1776 on content marketing, data-driven analytics, and seamless CRM integration. I also help to drive technology innovation inside the organization, creating custom scripts, APIs and extensions that make our work more impactful and enable us to be the best marketers for our clients. I utilize big data analytics strategies with Tableau and Google Fusion Tables to draw insights from huge sets of customer data.

Served under Congressman James P. McGovern of Massachusetts 2nd District. Managed hundreds of daily constituent interactions, attended and reported on legislative hearings, and built a custom web service for Legislative Research.

Served as a student mentor to incoming freshmen, teaching introductory business concepts such as networking & resume creation. Additionally created and managed curriculum for portions of the course, and managed administrative and ancillary course features.

Helped manage a team of campus representatives supported by the Google Student Ambassador Program. Brought corporate outreach and technology evangelism to the George Washington University student population of more than 25,000.

Aided in the development and testing of enterprise-level product development and service integration software.