Benoit Duguay Email & Phone Number

Quebec, Canada

Montreal, Canada

Full Professor:• Appointed to ESG UQAM’s Academic Board and MBA review committee.• Selected as Signing Officer for the department in the absence of the Director.• Requested as evaluator by Ted Rogers School of Management (Ryerson University).• Supervised fourteen Masters and PhD students until graduation.• Obtained exceptional teaching evaluations.• Managed research budgets and teams.• Since 2005, published five books, twelve scientific articles, a chapter in three collective books, fourteen opinion columns (plus four from students under my supervision), and two reports.• Solicited to publish an article in «Géoéconomie», a renowned peer reviewed quarterly journal based in Paris.• Praised repeatedly for my contribution in shaping UQAM’s brand image, and develop the institution’s credibility and awareness, through very frequent interventions in Canadian media.• Appointed as member of scientific council of «Géoéconomie», a renowned peer reviewed quarterly journal based in Paris, and as reviewer for Universal Journal of Management.• Hosted workshop on future perspectives of shopping centers at Quebec Retail Council’s annual summit (March 2016).• Responsible of internships for undergraduate and graduate students in Tourism Management.• Michel Maffesoli, Professor Emeritus at the Sorbonne, has praised my writings, comparing them to those of renowned scholars.Manager of Executive MBA program, Management of Cities and Metropolises (2010-2015):• Reviewed program and course content, and developed and implemented action plan to grow program from 7 students in 2010 to 14 in 2014, • Supervised six professors and lecturers, Director of communications, International Centre for Education and Research in Tourism (CIFORT, 2008-2013): • Conceived and implemented Communication plan (including Web 2.0). Director of research, LabTIC (R&D IT integration in universities, 2003-2005):• Jointly published article on digital divide between professors and lecturers.

• Performed two years Vice-President mandate with software start-up (Delta TEK): >>>Performed opportunity analysis and prepared business plan, >>>Negotiated with clients/partners/investors (Canada/US).• Prepared business plans for high technology businesses.• Performed surveys to develop and position new products.

• Managed communications and marketed products of Business Unit specialized in business continuity (data security and recovery services).• Surpassed unit’s sales and profit objectives during the 1990s recession.• Coordinated business development efforts with Comdisco, a multinational corporation.• Negotiated and closed financially complex contracts with several new accounts.

• Recruited and developed network of Value Added Retailers (VARs).• Organized seminars and trade shows jointly with VAR network.• In agreement with Data General, was hired as VP Marketing and sales to a VAR (Digi-Plus):>>>«You may come back whenever you want» - Data General’s Director of personnel,>>>Prepared and implemented Business Plan,>>>Recruited, trained and managed sales force,>>>Accompanied Canadian commercial mission abroad,>>>Solicited by Canadian consul to address business community in Boston.

• Coordinated international multi-disciplinary team to submit $50M proposal to Quebec government.• Surpassed sales and profit objectives, and respected client budgets and deadlines.• Increased profit margin of the higher education market.• Negotiated and closed financially complex contracts with several new accounts.• Recovered major account lost by another representative.• Coordinated implementation of complex large scale data processing systems, on budget and on time.

• Prepared triennial strategic plan at the request of senior management.• Managed expenses of marketing department within allocated budget.• Designed and implemented information systems to manage budget and activities.• Advised senior management about a change in corporate identity.• Performed surveys on corporate image and customer service.

Note: Part-time until 1980 during university studies, then full-time until employed by Sodarcan in 1984• Advised businesses in the choice of data management systems.• Supervised implementation of data management systems.• Prepared business plans for high technology businesses.• Performed surveys to develop and position new products.

Phd, Communications

Thesis on client behaviour awarded with distinction.

Mba, Business Administration

Masters’ dissertation awarded with distinction.