Bruno Filipe Penela

Bruno Filipe Penela Email and Phone Number

Certified traveler, avid thinker... | Manager at RBC - empowering you so you can empower others |Physically in Canada, virtually everywhere @ RBC
toronto, ontario, canada
Bruno Filipe Penela's Location
Alberta, Canada, Canada
Bruno Filipe Penela's Contact Details

Bruno Filipe Penela personal email

About Bruno Filipe Penela

Originally from Portugal, lived in England and eventually moved to Canada.I love talking, hate talking about myself - I'll keep it short and sweet.Graduated in Marketing and Business Management and worked in the industry for a few years whilst owning a restaurant;Developed an established and successful career in retail and management shortly after moving to England;After moving to Canada, dipped my toes into the world of banking and never looked back.Currently work for RBC where I do anything from simple to complex client transactions, complaint handling, coaching and training. Currently, responsible for enabling and developing a team of individuals to be the very best.Catch me outside work? Definitely at a concert, most likely at the cinema, sometimes in a coffee shop and maybe in a restaurant... But never camping.

Bruno Filipe Penela's Current Company Details
RBC

Rbc

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Certified traveler, avid thinker... | Manager at RBC - empowering you so you can empower others |Physically in Canada, virtually everywhere
toronto, ontario, canada
Website:
rbc.com
Employees:
79151
Bruno Filipe Penela Work Experience Details
  • Rbc
    Branch Manager
    Rbc Jul 2022 - Present
    Lacombe, Alberta, Canada
    Deliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance… Show more Deliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance reviews and reports Show less
  • Rbc
    Digital Banking Advisor
    Rbc Aug 2021 - Aug 2022
    Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice… Show more Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice opportunities and referrals Show less
  • Rbc
    Banking Advisor
    Rbc Mar 2020 - Aug 2021
    Engage with clients in branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunitiesDeliver a memorable client experience, drive sales, and retain businessCultivate and maintain relationships with partners to make the most of business opportunities and referrals
  • Scotiabank
    Customer Service Representative
    Scotiabank Nov 2019 - Mar 2020
    Stettler, Alberta, Canada
  • The Yorkshire Soap Company
    Store Manager
    The Yorkshire Soap Company Aug 2016 - May 2018
    York, United Kingdom
    KPI's;Coordinate a team of Sales Assistant;Customer Service;Maximizing sales revenue
  • Whittard Of Chelsea
    Deputy Manager
    Whittard Of Chelsea Sep 2014 - Aug 2016
    York, United Kingdom
    • Coordinating a team of sales assistants throughout the day. • Contributing to KPIs and sales targets. • Maximising sales opportunities through business-to-business relationships
  • Marks And Spencer
    Training Manager
    Marks And Spencer Aug 2011 - Sep 2014
    York, United Kingdom
    Customer serviceStock managementStaff management and training
  • Volvo Group
    Marketing
    Volvo Group Feb 2010 - Jan 2011
    Lisbon, Portugal
    Marketing & Communitaction,CRM, Auditing and market research
  • Portugal Telecom
    Meo Service
    Portugal Telecom Nov 2008 - Jul 2009
    customer queries and complaint handling.Effective communication through telephone and email.Efficient and friendly service in order to retain customers.

Bruno Filipe Penela Education Details

Frequently Asked Questions about Bruno Filipe Penela

What company does Bruno Filipe Penela work for?

Bruno Filipe Penela works for Rbc

What is Bruno Filipe Penela's role at the current company?

Bruno Filipe Penela's current role is Certified traveler, avid thinker... | Manager at RBC - empowering you so you can empower others |Physically in Canada, virtually everywhere.

What is Bruno Filipe Penela's email address?

Bruno Filipe Penela's email address is br****@****ail.com

What schools did Bruno Filipe Penela attend?

Bruno Filipe Penela attended Instituto Português De Administração E Marketing - Lisboa.

Who are Bruno Filipe Penela's colleagues?

Bruno Filipe Penela's colleagues are Jaswinder Gill, Anushya Priyadharshini C, Vanessa Rankin, Prithvi L., Erik Avery, Mingyu Liang, Damilola Ajiboye.

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