Bruno Filipe Penela Email & Phone Number

Lacombe, Alberta, Canada

Deliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance… Show more Deliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance reviews and reports Show less

Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice… Show more Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice opportunities and referrals Show less

Engage with clients in branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunitiesDeliver a memorable client experience, drive sales, and retain businessCultivate and maintain relationships with partners to make the most of business opportunities and referrals

Stettler, Alberta, Canada

York, United Kingdom

KPI's;Coordinate a team of Sales Assistant;Customer Service;Maximizing sales revenue

York, United Kingdom

• Coordinating a team of sales assistants throughout the day. • Contributing to KPIs and sales targets. • Maximising sales opportunities through business-to-business relationships

York, United Kingdom

Customer serviceStock managementStaff management and training

Lisbon, Portugal

Marketing & Communitaction,CRM, Auditing and market research

customer queries and complaint handling.Effective communication through telephone and email.Efficient and friendly service in order to retain customers.