Bruno Filipe Penela Email and Phone Number
Bruno Filipe Penela personal email
- Valid
Originally from Portugal, lived in England and eventually moved to Canada.I love talking, hate talking about myself - I'll keep it short and sweet.Graduated in Marketing and Business Management and worked in the industry for a few years whilst owning a restaurant;Developed an established and successful career in retail and management shortly after moving to England;After moving to Canada, dipped my toes into the world of banking and never looked back.Currently work for RBC where I do anything from simple to complex client transactions, complaint handling, coaching and training. Currently, responsible for enabling and developing a team of individuals to be the very best.Catch me outside work? Definitely at a concert, most likely at the cinema, sometimes in a coffee shop and maybe in a restaurant... But never camping.
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Branch ManagerRbc Jul 2022 - PresentLacombe, Alberta, CanadaDeliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance… Show more Deliver results and growth with new client acquisitions through multiple channels,Sustain employee engagement through recruiting, talent development, and career planningSupport and coach my team on client advice and education, problem resolution and prevention at first Ambassador for digital enablement and multichannel usage ensuring branch team are digitally capableTake appropriate steps to close gaps around operational, credit effectiveness, and compliance reviews and reports Show less -
Digital Banking AdvisorRbc Aug 2021 - Aug 2022Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice… Show more Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationshipsRespond to client-initiated contact, assisting them with a range of self and assisted service financial transactionsActively listen and engage clients in conversation to further understand their individual needsCultivate and maintain relationships with clients, associations and partners to make the most of advice opportunities and referrals Show less -
Banking AdvisorRbc Mar 2020 - Aug 2021Engage with clients in branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunitiesDeliver a memorable client experience, drive sales, and retain businessCultivate and maintain relationships with partners to make the most of business opportunities and referrals -
Customer Service RepresentativeScotiabank Nov 2019 - Mar 2020Stettler, Alberta, Canada -
Store ManagerThe Yorkshire Soap Company Aug 2016 - May 2018York, United KingdomKPI's;Coordinate a team of Sales Assistant;Customer Service;Maximizing sales revenue -
Deputy ManagerWhittard Of Chelsea Sep 2014 - Aug 2016York, United Kingdom• Coordinating a team of sales assistants throughout the day. • Contributing to KPIs and sales targets. • Maximising sales opportunities through business-to-business relationships -
Training ManagerMarks And Spencer Aug 2011 - Sep 2014York, United KingdomCustomer serviceStock managementStaff management and training -
MarketingVolvo Group Feb 2010 - Jan 2011Lisbon, PortugalMarketing & Communitaction,CRM, Auditing and market research -
Meo ServicePortugal Telecom Nov 2008 - Jul 2009customer queries and complaint handling.Effective communication through telephone and email.Efficient and friendly service in order to retain customers.
Bruno Filipe Penela Education Details
Frequently Asked Questions about Bruno Filipe Penela
What company does Bruno Filipe Penela work for?
Bruno Filipe Penela works for Rbc
What is Bruno Filipe Penela's role at the current company?
Bruno Filipe Penela's current role is Certified traveler, avid thinker... | Manager at RBC - empowering you so you can empower others |Physically in Canada, virtually everywhere.
What is Bruno Filipe Penela's email address?
Bruno Filipe Penela's email address is br****@****ail.com
What schools did Bruno Filipe Penela attend?
Bruno Filipe Penela attended Instituto Português De Administração E Marketing - Lisboa.
Who are Bruno Filipe Penela's colleagues?
Bruno Filipe Penela's colleagues are Jaswinder Gill, Anushya Priyadharshini C, Vanessa Rankin, Prithvi L., Erik Avery, Mingyu Liang, Damilola Ajiboye.
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