Adaptive IT Solutions is a company with years of experience in delivering reliable and personalized mobile/remote IT services to homes, businesses and non-profit organizations.• Our team of experts is dedicated to providing efficient solutions that meet our clients specific needs and requirements.• With our extensive knowledge and expertise in the industry, we are committed to ensuring the smooth operation and optimization of our clients systems.• Whether it's troubleshooting technical issues, implementing new software/hardware, or providing comprehensive network solutions, we strive to deliver top-notch services that enhance productivity and streamline operations.We are a personable team that is dedicated to delivering first-rate solutions, strategy and support.• Our passion for what we do drives us to stay up-to-date with the latest trends and ensures that we provide cutting-edge solutions to our clients.• We believe in building strong and lasting relationships with our clients, and our adaptable, friendly and approachable nature makes communication easy and enjoyable.• Whether you need advice on how to approach an issue, assistance with implementation or ongoing support, you can rely on our expertise and enthusiasm to deliver exceptional results.• Your success is our ultimate goal, and we are dedicated to providing the highest level of service and support to achieve it.

Implemented multilayer security system for both clubs, including next gen firewalls/antivirus, MFA, VPN spam filtering and provided information security and threat management on a daily basis.• Upgraded to HPE domain controllers from 2008 to 2016 and various other servers from 2008/2012 to 2019.• Maintained all servers including DHCP, DNS, AD, GPO, LAPS, SQL, etc.• Hyper-V was implemented to remove older 2003 servers from the network and access them for historical purposes only.• Upgraded to Cisco Secure Endpoint, which replaced Symantec Endpoint Protection.• Assisted with implementation of Meraki Security Appliance upgrades, also managed Meraki switches and Access Points.• Meraki Client VPN was introduced and implemented in response to COVID-19.• Cisco Duo was added to Meraki Client VPN for additional security and was configured, tested and implemented for staff VPN access.• Setup and maintained Synology NAS storage units.• PDQ Deploy was setup to push out software updates across the network.• Upgraded all staff from POP3/IMAP to Office 365.• Configured/maintained MFA, ATP, Anti-Spam and Anti-Phishing policies for Office 365.• Utilized PowerShell scripts to manage Office 365 responsibilities.• Upgraded all computers at both Clubs from Windows 7 to 10.• Installed new HP All-In-One POS systems in renovated F&B areas.• Extensive experience with Microsoft Surface hardware.• Mitel VOIP phone system management.• Supported A/V systems.• Setup Spiceworks and Teamwork ticketing systems.• Helped setup new Tech Lab and labelled/organized all inventory.• Assisted with creating and maintaining documentation for staff and the technical team.• Assisted with KnowBe4 Staff Training, which educated staff on the ever-changing phishing, social engineering, ransomware threats that exist.• Consistently helped to monitor/maintain all servers, network hardware, UPS's, etc. and kept software, drivers, firmware, hardware and batteries updated/replaced.

Performed work in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome challenges.Projects and support roles included:RE/MAX Real Estate: System administrator in charge of head office relocation, network backbone/switch/rack/wiring closet and cable upgrades.Cornish Harder Niederle LLP: Responsible for HPE 2012 Server and Doc.It Suite upgrades, Barracuda Spam Firewall/Web Filter/Backup monitoring, accounting software installation and updates (CCH T1/T2/T3/ Trusts/Forms, Caseware, Sage 50, Quickbooks).Employment Placement & Support Services: Upgraded 50+ computers and laptops to Window 7 Pro/Office 2013, Symantec Backup Exec/Macrium Reflect disaster recovery planning, maintaining SQL database for 50+ staff.• Proficient working knowledge in Windows Server 2012/2008/2003, Windows 8/7/Vista/XP and Office 2013/2010/2007/2003.• Extensive Exchange 2010/2007/2003, AD, GPO, SQL, DHCP and DNS experience.• McAfee SaaS, Symantec and Trend Micro Endpoint Protection Suite implementation.• In-depth Cisco/SonicWALL Small Business Router, Switch, WAP and VPN experience.• Adept with Lexmark, HP, Epson, Sharp, Ricoh, Dell and Brother printers.• Apple desktop/laptop/mobile device support exposure.

• Small Engine Repair and English teacher, vice principle, boy's dean.• Campus maintenance (Solar, water system, tractor, lawn equipment, motorbike, outboard).

Integral IT team member providing support and administration for multi-company environments including multi-server/workstation management, daily backups, user support and virus prevention strategies.• Windows Server 2003/2000, Windows XP/2000/NT/ME/98, Office 2003/2000/XP/97 and Gentoo Linux support. Core competencies included: Exchange, AD, GPO, SQL, DHCP and DNS.• Installed, maintained and troubleshoot workstations, printers, plotters and other network devices.• Coordinate/implement LAN/WAN network projects and report project progress to management.• Perform configuration and define parameters for installation and testing of LAN/WAN routers, switches, hubs and other related networking equipment.• Travel to offsite locations to perform related work, transport equipment/materials to and from remote work sites and respond to emergency situations.

• Network design and implementation.• Server/workstation administration, hardware/software support, data recovery.• Malware/virus/worm/trojan termination, removal and prevention.• Prepared and presented training seminars/workshops for clients.

• Aircraft sheet metal repair and fabrication, tail boom jig construction and assembly.• Aircraft prep and paint refinishing.