As an Executive Assistant, I provide high-level administrative support to the executive team of my organization. My primary responsibilities include:•Provide high-level administrative support to executive team, managing calendars and scheduling appointments•Make and receive calls on behalf of the executive, acting as a gatekeeper to filter requests and messages•Book travel arrangements, including flights, accommodation, and ground transportation•Coordinate meetings and manage meeting rooms and restaurant bookings•Conduct research and prepare materials for meetings, presentations, and events •Liaise with clients and vendors, maintaining positive relationships and ensuring their preferences are met•Manage daily tasks and prioritize work to ensure deadlines are met•Provide administrative support, including managing emails, filing, and general office tasks•Take initiative to help colleagues with their tasks when possible    •Demonstrate strong organizational and time management skills, with the ability to work under pressure and manage multiple tasks simultaneously.

-Promote special programs offered by the Casino.-To ensure guests are following the rules and regulations in playing slots machines. -To ensure the game and machines are functioning properly.-Offer assistance to new or regular guests how to play and the special features of the game.-Sincerely greet and welcome all the guests entering the casino as a front line. -Performs cash handling and receipts transactions. -Promote and offer the perks of using the membership cards to the regular and new guests. -Assist the inquiries and complaints of the guests regarding to their play in the slots machines. -Familiarize the preferences of the VIP guests of their food/ beverages and transactions of handling, loading of cash to their membership card. -Ensures the safety and comfort of the guests in their play inside of the casino. -Always promote positive gestures through effective and efficient service to get a feedback from them to report to the managers or supervisors of what can be improve. -Display or edit the images of promo that are currently displayed in the televisions inside of the casino time to time to attract and to inform the guest.

-Ensures to keep all of the confidential documents or topics being discussed in the department. -In charge of back office works and documentations. -Maintain office and operations inventory and make requests/ order if necessary. -Assist by answering phone calls or emails the inquiries of the staff regarding to their schedules, payrolls and other work concerns in HR. -Requires to answer all emails from other departments inquiries and make requests by making an email if necessary. - Act as liaison officer and goes to different department OIC’s for signature of pertinent documents/ requests.-Coordinating meetings, appointments, and work schedules of the assistants, supervisors, and managers.-Doing administrative and clerical task. -Create and update databases and records of personnel and other datas needed.-Submit timely and monthly reports-Prepare proposals or suggestions on how to improve day to day tasks. -Arrange and sorting files. -Arrange appointments of meetings and conference facilities. -Monitoring the schedules and manpower demands every shift. -Take instructions from Admin superiors/ managers. -Provide and produce forms for daily operation needs.

-Assigned in Billing department-Answers phone calls of customers in creating an account for the service they need. -Handles customers complaints and inquiries regarding to the account and service. -Giving payment extensions or schedule payments for customer's bills. -Schedules technical appointments for errors occured in the service of the customers. -Transferring phone calls of the customer in specific department to provide promo's and discounts. -Enroll credit/ debit card of the customer to their account. -Updates the details of the customers on their accounts. -Maintain and update knowledge of the organization's products, services, and customer service policies.- Locating resources to find a resolution to help the customer by finding a way to capture the WIN’s (wants, interests and needs).-Document customer interactions when necessary, compiling documents and taking notes on theirs accounts and forwarding information to superiors.

-Assigned in boarding/ departure gates. -Assigned in check-in counters. -Performed administrative work and manage passenger relations.-Assist passengers to their inquiries and directions inside of the airport. -Performed rotational operation work in the airport.

-Arrange and sort files.-Perform administrative and clerical works. -Handle business works such as being assigned in cashier counters, handling customer’s complaints and inquiries.-Doing rounds for signature of the customer or patient for documentations.