Unusual professional growth from blue-collar field technician to white-collar technologist, I have lost neither my roots in the field nor my respect for those who work there. My experience has developed into an expertise in interfacing with field workers, and in my position as Systems Analyst for CAPS, I work on in-house relationships and focus my efforts on designing tools (databases, spreadsheets, automated documents, apps), and analyzing and visualizing data, with those needs in mind. My PhD is in Technical Communications and Rhetoric from Texas Tech University, an awesome program that I would highly recommend to others seeking to expand in this direction. Recent work includes several years in Houston with an industrial HVAC company, 1 year in Doha, Qatar working for Texas A&M University, and 3 years in Papua New Guinea with a transport company. In addition to my work at Custom Air Products & Services, Inc. I teach Technical Communications at the University of Wyoming and Interdisciplinary Studies at Old Dominion University.Specialties: Expert skills in Access, Excel, and PowerPoint. Intermediate skills in Word, HTML, PowerBI, PowerApps and more. Lots of experience in team leading and facilitation of team meetings.