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Bianca Blackman Email & Phone Number
IT Support Specialist
at
UnitedHealth Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist
Location
United States, United States, United States
Who is Bianca Blackman? Overview
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Quick answer
Bianca Blackman is listed as IT Support Specialist at UnitedHealth Group, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Bianca Blackman.
Bianca Blackman previously worked as Customer Service Representative at Aig and Customer Service Representative at Aon Hewitt. Bianca Blackman holds Operations Management And Supervision from University Of Houston.
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Email format at UnitedHealth Group
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UnitedHealth Group
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Profile bio
About Bianca Blackman
Bianca Blackman is a IT Support Specialist at UnitedHealth Group.
Current workplace
Bianca Blackman's current company
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7 roles
Bianca Blackman work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
- Handled inbound calls from policy holders and agents
- Created tickets to resolve billing issues and update customer files
- Technical/navigational website support for agents and policy-owners
- Communicate with third parties and other insurance companies to resolve participant issues
- Counseled policy owners on complex billing issues involving loans and payback schedules
Nov 2016 - Dec 2023
Customer Service Representative
- Answered employee’s questions regarding payroll, pension, health/welfare, and accounts payables
- Receive incoming calls from plan participants and provide accurate answers regarding their health and welfare benefit plans
- Accurately document and update conversation records in the appropriate system
- Support team members by creating and participating in training presentations
- Tracked all issues using Siebel to ensure all conflicts were resolved in a timely manner
Sep 2014 - Oct 2016
Customer Service Representative
- Processed bill payments
- Analyzed energy usage/consumption amounts/energy efficiency
- Cancel or upgrade accounts – Upsell for additional services when applicable
- Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns
Apr 2014 - Aug 2014
Customer Service Representative
- Heavy data entry of bills of lading
- Responsible for compliance with trade laws and regulations
- Release cargo to customs, other forwarding companies and other private customers
- Heavy communication with clients and management regarding the status of shipments
Nov 2012 - Sep 2013
Secretary
Gulf States Marine Supplies, Inc
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Quoted prices and invoiced customers
- Delivered information via email regarding shipment status and expected delivery times
Apr 2012 - Jul 2012
Customer Service Representative
- Answered member’s/providers questions regarding health benefits, insurance claim status, and insurance verification
- Educated and reinforce plan, benefits and procedures with members and providers while adhering to HIPAA regulations
- Assisted members & providers with detail explanation of their benefits for the status of claims, dental, medical and drugs
- Assisted customers with Medicare policies and regulations
Oct 2010 - Feb 2011
4 education records
Bianca Blackman education
Operations Management And Supervision
Management Information Systems, General
Hs Diploma
Kingwood High School
Education record
FAQ
Frequently asked questions about Bianca Blackman
Quick answers generated from the profile data available on this page.
What company does Bianca Blackman work for?
Bianca Blackman works for UnitedHealth Group.
What is Bianca Blackman's role at UnitedHealth Group?
Bianca Blackman is listed as IT Support Specialist at UnitedHealth Group.
Where is Bianca Blackman based?
Bianca Blackman is based in United States, United States, United States while working with UnitedHealth Group.
What companies has Bianca Blackman worked for?
Bianca Blackman has worked for Unitedhealth Group, Aig, Aon Hewitt, Reliant Energy, and Expeditors.
How can I contact Bianca Blackman?
You can use AeroLeads to view verified contact signals for Bianca Blackman at UnitedHealth Group, including work email, phone, and LinkedIn data when available.
What schools did Bianca Blackman attend?
Bianca Blackman holds Operations Management And Supervision from University Of Houston.
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