Mike Peterknecht Email and Phone Number
β¨ Partnering in Digital and Business Transformation β¨ Are you navigating complex business processes and seeking a strategic partner to turn challenges into victories? Iβm Mike Peterknecht, and with over a decade of experience in Business Analysis, Consultancy, and Digital Transformation, Iβm here to guide you. My expertise spans multiple industries, including Retail ποΈ, Finance π°, Telecommunications π‘, Data Analysis π, E-commerce π, CRM πΌ, and Workforce Management π. I specialise in Agile methodologies such as Scrum and Kanban to deliver efficient project outcomes and bring innovative ERP solutions to the table. π What I Do Best: I translate business requirements into comprehensive functional specifications that technical teams can build and implement. From CRM and ERP implementations to optimising customer-facing operations, I ensure that solutions are tailored to your needs and deliver measurable outcomes. Letβs work together to turn your business challenges into clear, data-driven strategies that lead to successful implementations. π‘A Collaborative Approach: Iβm not just a problem-solver, I build lasting partnerships. With a knack for communication and a focus on collaboration, I create environments where cross-functional teams thrive, fostering innovation and operational efficiency. Since taking the entrepreneurial leap in 2016, Iβve continuously evolved, guided by the mantra, "Stop Starting, Start Finishing" β³. Letβs connect and transform your business vision into realityβone strategic and digitally optimised step at a time. π Ready to start your transformation journey? Reach out today, and letβs make a difference together! π€ π #BusinessAnalysis #DigitalTransformation #CRM #ERP #AgileMethodologies #FunctionalSpecifications #ProcessImprovement #DataDriven #ProjectManagement #WorkforceManagement #TechnicalSolutions
Xoserve
View- Website:
- xoserve.com
- Employees:
- 419
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Senior Business AnalystXoserve Oct 2024 - PresentSolihull, England, United Kingdom
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Chief Technology OfficerGreen Llama Feb 2024 - PresentJohnson City, Tennessee, United StatesIn my role as CTO at Green Llama, a startup dedicated to sustainable and eco-friendly cleaning products, I focus on leveraging technology to drive our mission while carefully managing limited resources. Key responsibilities include:Strategic Innovation: Crafting and executing a technology strategy that supports our vision of sustainability, focusing on cost-effective solutions and maximizing the impact of every dollar spent.Operational Streamlining: Developing and implementing corporate structures designed to enhance operational efficiency with minimal overhead. This includes optimizing workflows and integrating simple, scalable tech solutions.Product Development and Support: Directing the development of IT systems that support our lean operation, from production to distribution, ensuring technology enables us to meet consumer needs without excess expenditure.My goal is to ensure that Green Llama not only thrives as a pioneer in the eco-conscious market but does so by building a technology backbone that is both robust and adaptable, ensuring long-term sustainability in all respects. -
Chief Operations OfficerGreen Llama Nov 2021 - Apr 2024Johnson City, Tennessee, United StatesAs the COO of Green Llama, a startup committed to crafting sustainable and eco-friendly cleaning products, I harness our limited resources to build operational excellence and support our growth. My key responsibilities include:Operational Strategy: Developing and implementing strategic plans to enhance operational efficiency while adhering to our core values of sustainability. This includes streamlining processes and reducing waste through innovative, cost-effective solutions.Resource Management: Overseeing the allocation and optimization of resources to maximize productivity and minimize costs. My approach involves careful budget management, and leveraging technology to improve operational outputs.Team Leadership and Development: Guiding a dynamic team by fostering a culture of agility and collaboration.In this role, I am dedicated to ensuring that operational practices not only support Green Llama's business objectives but also reflect our commitment to environmental responsibility, setting a standard for operational excellence in the eco-conscious sector.I have stepped back from this role to focus more on the technology side of the business.
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DirectorBe Ahead Ltd Feb 2016 - PresentDudley, GroΓbritannienDelivering tailored business transformation strategies, driving operational efficiency, process optimisation, and digital innovation across multiple sectors. -
Lead Business AnalystBauer Media Group β Uk May 2024 - Aug 2024London, England, United KingdomLeading the business analysis activities for the implementation of a HubSpot CRM solution across 8 european markets (Sweden, Finland, Norway, Denmark, Slovakia, Poland, Ireland and Portugal) for the Bauer Media Radio business . -
Lead Business AnalystBauer Media Group Jan 2024 - Apr 2024
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Lead Business AnalystBauer Media Group Nov 2023 - Dec 2023
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Lead Business AnalystBauer Media Group May 2023 - Oct 2023
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Lead Business AnalystBauer Media Group Jan 2023 - Apr 2023
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Lead Business AnalystBauer Media Group May 2022 - Dec 2022
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Lead Business AnalystBauer Media Group Aug 2021 - Apr 2022
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Lead Business AnalystBauer Media Group May 2021 - Jul 2021
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Lead Business AnalystBauer Media Group Nov 2020 - Apr 2021
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Senior Business AnalystBluprintx Jan 2024 - May 2024Liverpool, England, United KingdomImplemented enhanced project management capabilities in Mavenlink (Kantata), streamlining processes from Sales to Project creation with Salesforce integration. Enabled the Salesforce Customer Success module, to significantly improving the Bluprintx service arm of the business. -
Lead Business AnalystCompass Group Sep 2020 - Nov 2020Birmingham, England, United Kingdom -
Lead Business AnalystCompass Group Mar 2020 - Sep 2020Birmingham, England, United Kingdom
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Business AnalystMitchells & Butlers Plc Nov 2019 - Mar 2020Birmingham, United Kingdom -
Business AnalystMitchells & Butlers Plc Jul 2019 - Nov 2019
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Business AnalystMitchells & Butlers Plc Feb 2019 - Jul 2019Birmingham, United KingdomLive Data Feed Integration Using PAAS (EPOS):β Ownership of Requirements and User Stories:I took ownership of the requirements for integrating Zonal EPOS systems into the existing platform. After validating User Stories using INVEST, I regrouped stories into the correct Epics, rewrote them in "As a user, I want..." format, added acceptance criteria, and created new stories where necessary.β Real-Time Data Integration for EPOS Systems:This project aimed to implement real-time sales and waste data feeds from Zonal tills into the stock management system. Previously, data was updated only once a day, which limited stock accuracy. The integration supported the Auto-Order project, improving stock accuracy and reducing loss, contributing to a Β£450k business benefit.β Data Analysis and Dashboards:Using Power BI, I created dashboards that provided insights into:Peak trading times during the day and week.Issues with data loads during busy hours.Data package sizes at peak times.β Collaboration with Vendors:I worked closely with Hitachi, Zonal, and Fujitsu to ensure seamless data integration and reliable system performance. Vendor collaboration was key to maintaining smooth data transmission.β End-to-End Support:I supported the project from requirements to rollout, ensuring timely delivery and efficient data flow for future enhancements, such as linking stock levels with guest-facing ordering platforms.
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Erp Business AnalystRadius Payment Solutions Limited Sep 2018 - Feb 2019Crewe, United KingdomOracle ERP implementation:Implementation of change process within the ERP Programme from an IT perspective to facilitate upcoming change requests from the Business.Led the end to end delivery of several change requests from high profile stakeholder with the aim to increase and develop new income streams abroad. That included: planning, analysing, designing and implantation. Facilitated the development of a Tableau solution for Radius Finance to support the reconciliation process of billed and unbilled accruals against the General Ledger from ERP. -
Product OwnerSainsbury'S Jul 2018 - Aug 2018Coventry, GroΓbritannienPart of the second largest Sainsbury's programme that delivers the implementation of Kronos Workforce Central. βΊ Kronos Product Areas:βͺοΈ Colleague Self Service / mobile app and desktop / mobile webβͺοΈ Time & Attendance βͺοΈ Scheduling & ForecastingβͺοΈ AnalyticsβͺοΈ Kronos API'sβΊIntegration of Services:βͺοΈ Single Sign On (Microsoft Azure)βͺοΈ Successful integration of Colleague Profile Service (Oracle EBS- WebMethods - Kronos)βͺοΈ Colleague Data integration from Oracle HCM Cloud to KronosβͺοΈ Kronos API'sβͺοΈ Complex Business Logic supporting multiple Software ReleasesβͺοΈ Analysis and solving of data integrity issues -
Product OwnerSainsbury'S Mar 2018 - Jun 2018
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Product OwnerSainsbury'S Oct 2017 - Mar 2018
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Product OwnerSainsbury'S Feb 2017 - Sep 2017Coventry, United Kingdom
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Product OwnerSainsbury'S Nov 2016 - Jan 2017Coventry, United Kingdom
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Product OwnerSainsbury'S Jul 2016 - Oct 2016Coventry, United Kingdom
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Product OwnerSainsbury'S Mar 2016 - Jun 2016Coventry, United KingdomManaged to fully sign off baseline version of Workforce central (Kronos) implementation requirements in form of business requirement documentation.
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Isd Business AnalystAsda May 2014 - Feb 2016Leeds, GroΓbritannienI have successfully worked on multiple small and large scale projects that included collaboration with a number of global stakeholders, developers, QA and project managers.I have played an important role in the Retail Business Analysis team at Asda. With my can-do attitude and out-of-the-box thinking I was able to build great relationships with business stakeholders and colleagues. -
Business System AnalystT-Systems Sep 2011 - Dec 2013Erfurt Und Umgebung, DeutschlandWorked on multiple CRM & CMS projects such as:Reporting Complaints Technical Protocol (CMS) β Developed new workflows to increase the efficiency to process customer incidents leading to shorter turn around times and better end customer experience. Integrated Routing und Reporting Platform (CMS) β Enhanced workflows of CMS platform to allow multiple streams of inbound communication (email/ mail/ fax) to be routed to the correct customer service desks.β’ Creation of functional requirements by decomposing business high level requirements.β’ Worked together and liaised with project developers, testers, project managers and business end users.β’ Assisted UX designer to optimise CMS screen layouts to improve the end customer journey.β’ Creation of solution design using system workflows to enhance and enable new system functionality.β’ Involved in documentation, training and deployment for end users as well as L3 support. -
System EngineerT-Systems Jan 2011 - Sep 2011Erfurt Area, GermanyPart of a team that was involved in a continuous rolling project called CRM - Product Care Instance (German: PPI). This helped to improve, upgrade and shape the business sales customer process within Siebel CRM to deliver a more effective sales experience for the corporate customer.
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Content AdministratorStarkalender Jul 2010 - Dec 2010Erfurt Area, GermanyWorked within a team to maintain and test the content of an online store that sold puzzle games and calendars. β’ Responsible for online store administration (Magento).β’ Maintained product data in the online store for puzzle games and calendars.β’ Performed general office duties to support the daily business. -
Office ManagerJungendrechtshaus Erfurt E.V. Jun 2008 - Nov 2008Erfurt Area, Germanyo In charge of financial accounting of the Jugendrechtshaus Erfurto Initiated and supported projects in non-profit
Mike Peterknecht Education Details
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Professional Diploma In Ux Design -
Assist Knowledge DevelopmentBusiness Anlysis -
Electrical And Electronics Engineering
Frequently Asked Questions about Mike Peterknecht
What company does Mike Peterknecht work for?
Mike Peterknecht works for Xoserve
What is Mike Peterknecht's role at the current company?
Mike Peterknecht's current role is π Business Analyst | Delivering Digital Transformation | Optimising Processes | CRM & ERP Specialist | Available for Contract Roles | ...and Proud HubSpot Geek.
What schools did Mike Peterknecht attend?
Mike Peterknecht attended Fachhochschule Erfurt, Ux Design Institute, Assist Knowledge Development, Andreas-Gordon-Schule Erfurt.
Who are Mike Peterknecht's colleagues?
Mike Peterknecht's colleagues are Donna Morgan, Steve Ganney, Denise Crump, Chris Fears, Rajasree Nair, Saiful Bahri Rkt Bahri, Sharon Bright.
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