Em L. Email & Phone Number

As a seasoned Operations Program Manager with over a decade of experience, I thrive at the intersection of operations and project management. My passion lies in driving process improvements and building cohesive teams that deliver exceptional results. Currently, I lead Shared Services operations for the New York State Energy and Research Authority, managing complex, matrixed workstreams that collaborate energy efficiency programs.My expertise spans vendor and contract management, stakeholder engagement, and compliance, all while ensuring that organizational goals are met efficiently and effectively. I excel at developing and implementing strategic processes that streamline operations, boost productivity, and enhance the overall customer experience.I believe in the power of collaboration and am committed to fostering strong relationships with internal teams and external partners. With a focus on continuous improvement, I’m dedicated to leveraging data-driven insights to achieve operational excellence.Let’s connect and explore how we can drive innovation and success together!

Listed skills include Change Orders, Project Management, Contractors, Construction Management, and 42 others.