Alex Beale Email & Phone Number

Woodhatch

As a Client Service Manager for Canon my responsibility is to manage and develop the relationship with the customer ensuring they are getting the most out of their print solution.Providing the MPS to large and small customers inline with ITIL's best practices ensuring all KPIs and SLAs are met. Analysing large amounts of data to provide bespoke reporting.

Managing the life cycle of all types of contracts. Ensuring the bespoke and complex billing requirements for some of Canon's most prestigious customers is 100% accurate and on time. Large data analysis to identify and justify gaps in revenue and reporting this to the rest of the business.

Redhill, England, United Kingdom

Document verification and fraud identification to enable the releasing of funds to customers