Nick Beale Email & Phone Number

• Managed bids over $3m with the sales team from receipt of bid through to bid submission.
• Advised as a subject matter expert to sales team and built quick relationships.
• Managed bid book, deal approval and proactively managed the bid team to ensure bid is complete and complaint for bid submission.
• Maintained bid and content library to make future bids more efficient.

• Worked as part of the Early Solutions Engagement team reviewing, identifying and gaining approval of non-standard elements in EMEA bids and deals.
• Provided operational support and oversight for large scale deals for clean quarter close.
• Proactively reviewed pipeline over $3m for support and report deal status to management.
• Built relationships with approvers and cross functional teams to ease collaboration on approvals.
• Built and maintained process library for Early Solutions Engagement team.

• Managed UK Enterprise Service Provider, Alliances and Telco team which accounted for a third of the UK direct and indirect business.
• Coached and mentored new team members on Dell process and wider IT industry.
• Developed new starter program for the operations team.
• Point of escalation for high visibility and critical customer issues.

Brentford

• Owned UK and EMEA Service Provider order process which accounted for a quarter of the UK direct and indirect business.
• Managed critical customer issues including debook/rebooks, global delivery issues, legal rebate contracts and contractual issues.
• Mentored graduates on their operational cycle through the business.
• Developed the first vendor managed inventory in the UK for partner customer.
• Developed first transactional license agreement for customer in the UK.
• Created process guides for both operations team and sales team.

Brentford

• Managed end to end order process for partner and service provider districts.
• Trained and assisted team members as knowledge expert for service providers.
• Communicated regularly with external customers regarding orders and process changes.
• Involved in QBRs with customers teams as operational expert.
• Responsible for managing bookings accuracy.
• Advised sales team on operational efficiency on order process and forecast.