Nick Beale Email & Phone Number

• Managed bids over $3m with the sales team from receipt of bid through to bid submission. • Advised as a subject matter expert to sales team and built quick relationships. • Managed bid book, deal approval and proactively managed the bid team to ensure bid is complete and complaint for bid submission.• Maintained bid and content library to make future bids more efficient.

• Worked as part of the Early Solutions Engagement team reviewing, identifying and gaining approval of non-standard elements in EMEA bids and deals.• Provided operational support and oversight for large scale deals for clean quarter close.• Proactively reviewed pipeline over $3m for support and report deal status to management.• Built relationships with approvers and cross functional teams to ease collaboration on approvals.• Built and maintained process library for Early Solutions Engagement team.

• Managed UK Enterprise Service Provider, Alliances and Telco team which accounted for a third of the UK direct and indirect business.• Coached and mentored new team members on Dell process and wider IT industry. • Developed new starter program for the operations team.• Point of escalation for high visibility and critical customer issues.

Brentford

• Owned UK and EMEA Service Provider order process which accounted for a quarter of the UK direct and indirect business.• Managed critical customer issues including debook/rebooks, global delivery issues, legal rebate contracts and contractual issues. • Mentored graduates on their operational cycle through the business. • Developed the first vendor managed inventory in the UK for partner customer. • Developed first transactional license agreement for customer in the UK. • Created process guides for both operations team and sales team.

Brentford

• Managed end to end order process for partner and service provider districts. • Trained and assisted team members as knowledge expert for service providers. • Communicated regularly with external customers regarding orders and process changes.• Involved in QBRs with customers teams as operational expert. • Responsible for managing bookings accuracy.• Advised sales team on operational efficiency on order process and forecast.