Susan Beal Email & Phone Number

Merritt Island, FL, US

Scottsdale, Arizona, US

Scottsdale, Arizona, US

Blue Yonder makes supply chains better. Our goal is to enable retailers, manufacturers, and logistics providers to seamlessly predict, pivot, and fulfill customer demand. If you’re in the supply chain business, then Blue Yonder was designed to help your team.

San Diego, CA, US

Boca Raton, FL, US

Florida Atlantic University's College of Business has established the Madden Center for Value Creation to motivate and assist students in understanding value creation as a core principle for success in business, and to become value creators themselves.

Orlando, Florida, US

Beal Solutions advises enterprise software vendors and systems integrators on their customer success programs, market strategy, sales, presales strategy and demo execution, product management, and project delivery best practices.

Chicago, Illinois, US

We are on a mission to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers in PreSales.

New York, NY, US

• Created customer strategy to maximize customer acquisition, retention, and profitability.
• Defined new Voice of the Customer (VOC) program to reflect the full Infor customer lifecycle.
• Overhauled reference program in tight alignment with sales and support teams to redefine referenceability: participation criteria, usage, rewards.
• Re-imagined VOC metrics and measurement program to track experience quality, satisfaction, and loyalty, implemented via a global Gainsight implementation.
• Identified and implemented customer experience redesign priorities via customer journey mapping

New York, NY, US

• Chartered with the global consolidation and transformation of Infor's Solution Consulting (presales) organization, reporting to the President.
• Lead a high performance group of globally deployed Presales / Sales Engineers with deep expertise in Infor's enterprise solutions supporting aggressive sales goals across the globe.
• Exceptional leadership ability to develop and drive successful account strategy, winning sales presentations and demonstrations, and team execution in articulating the story around the solutions.
• Proven success leading business development efforts, expanding customer base, and increasing revenue potential within an organization
• Creative, positive, energetic motivator and team builder

New York, NY, US

• Grew, lead and managed an expanding set of SC teams: North American ERP (Public Sector, Healthcare, Service Industries), Customer Experience (CX), and Enterprise Asset Management (EAM) teams.
• Ensured high-quality technical consulting support and guidance to Infor's sales teams and prospects to recommend and demonstrate appropriate solution offerings.
• Lead and directed teams to maximize revenue and optimize customer experience.
• Lead the creation and execution of a new Presales Center of Excellence to improve processes and procedures that maximize efficiencies within presales team and its touchpoints.

Montreal, Quebec, CA

Highly successful ERP sales executive and opportunity pursuit leader. Lead and closed $135M in software and services wins in this role as both capture manager and lead sales rep. Understand all aspects of identifying opportunities through deal qualification, managing a successful capture, contract and teaming agreement negotiations, through customer.

Montreal, Quebec, CA

Opportunity pursuit leader for large public sector ERP opportunities across the country. Creatively analyze each opportunity to develop the right solution, define the winning stategy, develop the best partner relationships, and drive down costs to remain competitive,

Montreal, Quebec, CA

Lead AMS Advantage Financial and Procurement Sales SME. Exceptional presentation skills, ability to coordinate extensive and complex scenarios, and able to tailor each presentation to the needs of the customer. Coach and mentor for the sales support team. As a senior SME, also called upon to support ongoing implementations across the country.

Montreal, Quebec, CA

Senior consultant with experience implementing the AMS Advantage ERP for state and local governments, K-12, and Higher Ed.

London, GB

Certificate, Value Creation

Bs, Business Administration