Bean Hennessey

Bean Hennessey Email and Phone Number

People Manager and Project Coordinator @ Ruby
Bean Hennessey's Location
Portland, Oregon, United States, United States
Bean Hennessey's Contact Details

Bean Hennessey personal email

n/a
About Bean Hennessey

Award winning innovator with over 18 years of experience in change management and implementation, document management, and learning resource development. 20 years experience in office and project administration. With the ability to balance the need of many perspectives, I seek to bring a lens for equity and inclusion to all aspects of work. Whether it’s my team or my contemporaries, helping people find their ‘Lightbulb Moment’ is what gets me out of bed each day. I love partnering with others to help them hone their skills, locate their resources, and tap into their motivation. I believe this is achieved through clear expectations, knowing the "why", radically candid feedback, and meaningful praise. I know metrics are only one part of success and that developing good habits and behaviors is the key to achievement.

Bean Hennessey's Current Company Details
Ruby

Ruby

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People Manager and Project Coordinator
Bean Hennessey Work Experience Details
  • Ruby
    Coach
    Ruby Sep 2017 - Present
    Portland, Oregon, United States
    -Collaboration across 9 departments and all levels of management to see successful projects through. -Draft targeted communication on behalf of senior leadership for company wide audience.-Manage, coach, support, and develop team of 25 employees with a variety of skill offerings in inbound calls, outbound calls, and web chat.-Conduct and document coaching conversations and bi-weekly 1:1s with employees to communicate policies, procedures, expectations, and set professional… Show more -Collaboration across 9 departments and all levels of management to see successful projects through. -Draft targeted communication on behalf of senior leadership for company wide audience.-Manage, coach, support, and develop team of 25 employees with a variety of skill offerings in inbound calls, outbound calls, and web chat.-Conduct and document coaching conversations and bi-weekly 1:1s with employees to communicate policies, procedures, expectations, and set professional goals.-Develop and draft new articles and SOPs for coaches and front-line employee knowledge base. -Develop tracking tools and spreadsheets to assist Coach team with maintaining team KPI trends, budgets, attendance, and milestones.-Partnered with Learning & Development improving the training and onboarding experience for new employees.-Facilitated dozens of workshops resulting in increased alignment and reduced ramp-up speeds for new Coaches.-Completed Equity, Diversity, and Inclusion training. Facilitated training to team.-Employee Resource Group Member. Show less
  • Ruby
    Virtual Receptionist
    Ruby Mar 2016 - Sep 2017
    Portland, Or
    -Provider of WOW-worthy service to 14,000 small and medium business customers through 250 inbound call interactions each day-Call types include new client intake, appointment scheduling, customer service support, directing calls to the appropriate contact, and message taking.-Met and exceeded productivity KPIs-Two-time Quarterly Focus Award winner
  • Gunter And Bean
    Owner
    Gunter And Bean Sep 2013 - Present
    Portland, Or
    -Managed multiple projects with evolving deadlines-Determined project budgets-Cultivated professional relationships with vendors and retailers-Production design, set design and puppeteering for film projects-Odd jobs involving sewing machines, graphic design, and/or power tools-Design and manufacture of an independent jewelry line
  • Pae Consulting Engineers
    Project Coordinator
    Pae Consulting Engineers Jun 2012 - Jan 2014
    Portland, Or
    -Provided administrative assistance for 6 Managing Principals, 15 Project Managers, HR, and Accounting department, including meeting scheduling and communication.-Maintained revolving schedule of deliverables for hundreds of concurrent projects, distributing to staff of 120 people.-Wrote and proof-read specification documents for hundreds of buildings across the Portland and Seattle skylines at a rate of 10-15 deliverables per week.-Developed document naming conventions and file… Show more -Provided administrative assistance for 6 Managing Principals, 15 Project Managers, HR, and Accounting department, including meeting scheduling and communication.-Maintained revolving schedule of deliverables for hundreds of concurrent projects, distributing to staff of 120 people.-Wrote and proof-read specification documents for hundreds of buildings across the Portland and Seattle skylines at a rate of 10-15 deliverables per week.-Developed document naming conventions and file structures to easily find information among 10,000+ current and archived projects.-Authored and maintained internal knowledge base.-Became an expert in and educated employees on various software platforms including Microsoft Office Suite, document management systems, and accounting systems. -Developed onboarding manuals for new employees.-Community Outreach Chair Show less
  • Pae Consulting Engineers
    Project Assistant
    Pae Consulting Engineers Jun 2007 - Jun 2012
    Portland, Or
    -Supported Project Managers in coordinating deliverables on rigid deadlines for dozens of concurrent projects at a time. -Editing, formatting, and proof-reading of building specifications.-Developed, implemented and refined tracking of RFIs, Submittals and Specifications.-Community Outreach Chair-Green Team member
  • Pae Consulting Engineers
    Receptionist
    Pae Consulting Engineers Jun 2005 - Jun 2007
    -Answer phones, greet clients, conference room scheduling-Inventory and order of office supplies-Coordinate logistics for deliverables-Assist other departments as needed (Accounts Payable, Specification Writing, HR)
  • Jager Di Paola Kemp Design
    Receptionist
    Jager Di Paola Kemp Design Apr 2002 - Dec 2004
    Burlington, Vt
    -Answer phones, greet clients, conference room scheduling-Inventory and order of office supplies-Coordinate logistics for deliverables-Assist other departments as needed (Production Coordination, Photography Assistance)

Bean Hennessey Skills

Microsoft Office Adobe Creative Suite Photoshop Adobe Acrobat Indesign Microsoft Word Management Illustrator Microsoft Excel Powerpoint Training Newforma Windows Set Design Sewing Pattern Drafting Deltek Vision Act! Bluebeam Sage 300 Cr

Frequently Asked Questions about Bean Hennessey

What company does Bean Hennessey work for?

Bean Hennessey works for Ruby

What is Bean Hennessey's role at the current company?

Bean Hennessey's current role is People Manager and Project Coordinator.

What is Bean Hennessey's email address?

Bean Hennessey's email address is bh****@****uby.com

What are some of Bean Hennessey's interests?

Bean Hennessey has interest in Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Bean Hennessey known for?

Bean Hennessey has skills like Microsoft Office, Adobe Creative Suite, Photoshop, Adobe Acrobat, Indesign, Microsoft Word, Management, Illustrator, Microsoft Excel, Powerpoint, Training, Newforma.

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