Bea Nicole De Guzman Email & Phone Number

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

National Capital Region, Philippines

• Maintained solid customer relationships by handling questions andconcerns with speed and professionalism.
• Gave customers information about products and services.
• Resolved customer complaints, managed database records, draftingstatus reports on customer service issues.

National Capital Region, Philippines

• Responded to customer inquiries quickly, directly, and conciselywhich helped satisfaction ratings.
• Able to communicate effectively in a fast-paced, written mediumas a chat support representative.
• Multitask Effectively.

National Capital Region, Philippines

• Made recommendations for activities and restaurants
• Maintained the record of guests that have checked in and out
• Answered any questions guests have

National Capital Region, Philippines

• Understood and promoted company programs.
• Called clients and potential clients to evaluate needs or promoteproducts and services.
• Answered client questions about credit products, prices, andavailability.