Grant Walker Email and Phone Number
I'm both a tech nerd as well as a passionate people-person. I've always been a nerd. From opening my first web design business as a teenager to running 20 person tech team at a $100M SaaS company, and everywhere in between - I've always worked with technology. Finding technology solutions for customer/business/market problems is my jam!I love meeting new people, talking with interesting folks, and helping people whenever I can. After working in the corporate world and tech startup world and non-profit world and influencer marketing world and consulting world (25 yrs now! 😱) I'm at the stage in my professional endeavors that I can choose to do what interests me and follow my nose. I loooooove matchmaking to connect folks who can benefit each other further their goals! What do you need? Who is your ideal customer? Why should I refer them to you? Bonus points for video.
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FounderHype Nerds Dec 2022 - PresentGainesville, Florida, UsWorking with amazing brands, agencies, and fractional CMOs to deliver amazing influencer marketing results!
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Founder & Cmn (Chief Marketing Nerd)Martech.Services Nov 2020 - PresentWorking with marketing agencies, SMBs, and enterprise clients to sell, learn, and implement SaaS tools most efficiently. From marketing automation platforms (including SharpSpring, Hubspot, Zoho, Infusionsoft/Keap, and others), analytics platforms, CRMs, and other areas of the MarTech stack. Including the entire client lifecycle - pre-sales technical scoping, sales demos, implementation project planning & execution, ongoing development of marketing programs, ROI report development, and more. Pipeline creation and optimization. -
Customer Success ManagerAspire Oct 2023 - Apr 2024Austin, Texas, Us- Worked with MM & ENT brands to help develop strategies & workflows to launch and/or scale their influencer and creator marketing programs.- Advised on $10M+ annual influencer spend- Data analytics across 1000+ brands -
Customer Success ManagerGrin Mar 2022 - Dec 2022Sacramento, California, Us- Work with DTC e-commerce brands to utilize influencer marketing & creator management platform- Quickly develop relationships and align with clients as strategic advisor - Ensure product adoption to work towards logo-retention- Identify opportunities for sustainable customer growth towards positive NRR- Part of team tasked with creating a model for scalability in VSB/VVSBs -
Customer Success ManagerSharpspring Dec 2019 - Nov 2020Gainesville, Florida, Us- Quickly developed trusted advisor relationships with customers, including key stakeholders- Worked with a wide variety of SMB B2B and B2C customers to tailor marketing automation and CRM solutions to their business needs- Identified upsell opportunities- Ensured optimal utilization of SaaS platform through development of key benchmarks- Quickly became expert on the platform and was utilized as a resource for internal training and mentoring- Developed data-driven metrics for to identify churn risks- Developed churn mitigation "hotline" and associated processes- Developed onboarding playbook to ensure fastest customer time to value- Participated in sales demos for agency customer potential clients -
Director Of ItEngagepoint Inc Jun 2017 - Aug 2019Managed worldwide IT & DevOps teams with four data centers and several state government project sites with 8 direct reports and 12 project team indirect reportsDeveloped merger & acquisition processes to ensure cohesive customer transitionRegular travel to nationwide offices and project sites to meet with client leadership and stakeholdersMigrated two data centers representing over one hundred development environments to AWSManaged all corporate IT project plans to ensure on-budget and on-time completion at a 95% success rateAchieved target of 60% IT automationReduced IT annual budget from $2M to $1.5M Developed iterative SaaS customer/project onboarding playbook and process docsDeveloped video production tech solutions for webinars, strategic meetings, and worldwide teleconferencingEnsured legal standards compliance -
Corporate It ManagerEngagepoint Inc Jul 2015 - Jun 2017Scaled IT organization with corporate growth from 200 employees to 500 employeesManaged tech recruiting for project rolesSpun up full tech stack and staffing for 5 new offices nationwideManaged technical aspects of acquisitionsTraveled to project sites regularly to meet with state government leadership and project stakeholdersManaged many concurrent IT & SaaS projects with hands-on participationVendor management, asset tracking, licensing management
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Corporate It Team LeadEngagepoint Inc Apr 2013 - Jul 2015Scaled IT infrastructure for high-growth model from 100 employees to 200 employeesLead team of systems admins in high density virtualized environment utilizing VMware products Lead team of desktop admins in mixed PC/Mac environment with very mobile and agile workforce Interfaced with DevOps team to develop policies and policies and procedures for multiple fast-paced high-growth projects around the countryEnsured HIPAA / HITECH / FSMA / PCI compliance
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Senior Systems AdministratorEngagepoint Inc Jul 2011 - Mar 2013Designed and managed systems infrastructure for rapidly growing healthcare SaaS/PaaS company. Created playbooks and onboarding docs for corporate technology stack as company scaled rapidly. Managed multiple data centers nationwide. Implemented standardized corporate policies and procedures to ensure compliance with applicable legal standards (PCI/HIPAA/HITECH). Travel to project sites as needed.
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PresidentLiqwid Technologies Jun 2003 - Feb 2011Provided various technical consulting and services for clients in South Florida.
Frequently Asked Questions about Grant Walker
What company does Grant Walker work for?
Grant Walker works for Hype Nerds
What is Grant Walker's role at the current company?
Grant Walker's current role is Influencer marketing SME \ Marketing nerd \ Capybara enthusiast.
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