Sean Tipton Email and Phone Number
Sean Tipton work email
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Sean Tipton personal email
A credit union leader in an industry known for supporting its members through exemplary service, financial product offerings and community involvement. Merriam-Webster defines a leader as someone who leads so I'll be a little less ambiguous with my interpretation and the reason behind my success. Coaching, communication and guidance followed by empowerment. Simple and universal whether in my senior management role at Ocean Communities or my current position of Member Care Center Vice President at Northeast Credit Union.
Northeast Credit Union (Through Merger With Ocean Communities)
View- Website:
- lighthousecu.org
- Employees:
- 308
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Contact Center Assistant Vice PresidentNortheast Credit Union (Through Merger With Ocean Communities)Scarborough, Me, Us
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Vice President Of Member CareLighthouse Credit Union Aug 2017 - Oct 2024Portsmouth, New Hampshire, UsLead a team of over 50 remarkable teammates in the Member Care Center who provide exemplary support to our members and internal teams. This support is conducted through inbound and outbound calls, secure messaging, complaint resolution and our ITM network to name a few. Active contributor to the expanded Executive Leadership Team. Work horizontally with my peers to ensure departmental and organizational success.
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Senior Vice President Of Branch ServicesOcean Communities Federal Credit Union Jan 2013 - Aug 2017Biddeford, Me, UsLed a team of 34 employees across all 5 branches, Contact Center and Marketing which represented 61% of organizational people resources. Active participant in senior level and board meetings to include strategic planning, budgeting, asset and liability management, marketing and compliance. Developed a branch video kiosk and responsible for all member facing technology ensuring exceptional member service was achieved through all delivery channels. -
Assistant Vice President - Sales And Support ServicesOcean Communities Federal Credit Union Nov 2010 - Jan 2013Biddeford, Me, UsI continued to oversee the evolution of the Contact Center from a primarily service platform to sales and service. My department was responsible for new product implementation, training of all front line staff as well as supporting our 5 branches in the area of scheduling and compliance.
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Contact Center ManagerOcean Communities Federal Credit Union Jul 2009 - Nov 2010Biddeford, Me, UsI launched the Ocean Communities Contact Center with 3 Contact Center Representatives whose focus was primarily service. In just 3 years the Contact Center had doubled in size and generated over 50% of the credit union consumer loan business while still specializing in first call resolution.
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Independent ContractorUsis 2004 - 2009Falls Church, Va, Us -
Senior Client ConsultantLincoln Financial Group Jun 1998 - Sep 2003Radnor, Pa, Us
Sean Tipton Skills
Sean Tipton Education Details
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Cornell UniversityAdvanced Management
Frequently Asked Questions about Sean Tipton
What company does Sean Tipton work for?
Sean Tipton works for Northeast Credit Union (Through Merger With Ocean Communities)
What is Sean Tipton's role at the current company?
Sean Tipton's current role is Contact Center Assistant Vice President.
What is Sean Tipton's email address?
Sean Tipton's email address is st****@****ies.com
What schools did Sean Tipton attend?
Sean Tipton attended Cornell University.
What skills is Sean Tipton known for?
Sean Tipton has skills like Call Centers, Customer Service, Process Improvement, Team Building, Leadership, Sales, Call Center, Training, Performance Management, Consumer Lending, Finance, Risk Management.
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