Bassem Dahdouh Email & Phone Number

Henderson, Nevada, United States

Parks and Recreation

Las Vegas, Nevada, United States

Community Manager for start.gg (previously smash.gg)

Las Vegas Metropolitan Area

Supervised 9 full-time employees tasked with community outreach, business development, social media management, and partnerships for start.gg. Coordinated high-profile projects with proposal development and contract negotiation to further company’s goals.Revitalized marketing efforts employing streamlined processes and rebranding initiatives to ensure company’s key performance indexes met.Developed customer acquisition strategies to maximize sales volume and profitability while ensuring maximum reach for the platform.Analyzed customer budgets, key competitors and overall market to qualify new business opportunities to maintain competitiveness.Leveraged digital assets to support commercialization of digital marketing programs and initiatives.Cultivated strong professional connections utilizing client visits, on-site presentations and trade shows.Served multiple roles from Partner Success to Partnerships Manager to Community Manager to Business Development Manager.

Las Vegas Metropolitan Area

smash.gg was a platform enabling the bottoms-up growth of competitive communities. Over 1000 events both online and offline helped assist from start to finish. Fighting Game Specialist, Partnerships, esports, and much more. We got acquired by Microsoft in 2021.

Las Vegas, Nevada Area

One of the first batch of hires during startup time :)

Las Vegas Metropolitan Area

Supervised and trained staff of 30 part-time and full-time employees for tournament operations and media production. Booked, planned and executed all esports related events that totalled over 200 tournaments, bootcamps, and private events including charity events.Developed & implemented strategic plans to achieve organizational goals.Managed budgets, financial planning, and ensuring the overall financial health of the organization for long term longevity.Provided leadership to various departments within the organization.Streamlined/improved day-to-day operations for efficiency and effectiveness.Maintained positive relationships with clients, customers, or stakeholders to enhance the organization's reputation.Identified and mitigated potential risks to the business.Established & enforced policies and procedures to ensure compliance.Identified opportunities for growth, expansion, and diversification.Ensured the organization operates within the framework of relevant laws and regulations for the State of Nevada.Addressed challenges and resolving issues that may arise within the organization to ensure maximum efficiency.Represented the organization to the public and the media.

Las Vegas Metropolitan Area

Terminal Operations DivisionProvided excellent customer service to passengers by addressing inquiries and handling special requests with the Department of Aviation.Operational oversight, compliance and cooperation with the Department of Homeland Security's U.S. Customs and Border Protection & Transportation Security Administration, Clark County Fire Department, American Medical Response and the Las Vegas Metropolitan Police Department.Optimized hundreds of daily passenger concerns, complaints, or conflicts in a professional and diplomatic manner.

Dallas-Fort Worth Metroplex

Supported team in various advertising mediums: TV, digital, print, radio, direct mail, out- of-home, collateral, mobile & business-to-business.Communicated daily with clients, vendors and creatives to maintain positive relationships and keep projects on track. Lead on all agency billings, invoices, purchase orders and drafting estimates for Terminix & Terminix Commercial.

Miami-Fort Lauderdale Area

Supported team in various advertising mediums: TV, digital, print, radio, direct mail, out- of-home, collateral, mobile & business-to-business.Communicated daily with clients, vendors and creatives to maintain positive relationships and keep projects on track. Lead on all agency billings, invoices, purchase orders and drafting estimates for Best Buy, vitaminwater, and Coca-Cola Zero.

Dallas-Fort Worth Metroplex

Supervised 30 part-time Lifeguards including resolving conflict, counseling employees, motivating patrons and employees, and promoting productive change. Awarded Lifeguard of the Year for excellence in customer service, managing employees, demonstrating skills & maintaining composure during emergencies.

Master Of Public Administration (M.P.A.), Public Administration

Relevant Courses: • Dynamic Leadership in Public Organizations • Quantitative Methods for Public Administration • Seminar.

Bachelor Of Science (B.S.), Business Administration

Activities and Societies: American Marketing Association, Golden Key International Honour SocietyHonors: • Cum Laude Relevant Courses: •.

High School Diploma

• Being 12,000 kilometers away from my parents and the place I called home helped me learn how to be a self starter, team player and be.