Led the development of world-class B2B Cloud SaaS Arts and Event Management Products, ArtifaxEvent and ArtifaxAgora, driving strategic direction and user-centric design. Collaborated with cross-functional teams to deliver high-quality releases, launch new features, and drive business growth. Utilised user research, competitor analysis, and voice of the customer feedback to inform product roadmap and prioritise features.I also played a key role in exploring innovative AI solutions to further enhance the product and reduce OpEx.Technical Skills: SaaS, RESTful API, Javascript/HTML/CSS, SQL, PHP, AWS, SQL Server Relational DB, Agile Methodologies, Wireframing, Prototyping, A/B Testing, Data Analytics, User Research, LLM, NLP, ML, Competitive Analysis, Product MarketingProduct Skills: Product Strategy, Backlog Management, Stakeholder Management, Communication, Cross-Functional Collaboration, Leadership, Project Management, Team Leadership, Presentation Skills, Problem-Solving

Delivered complex video projects for top pharma companies on time and within budget, driving project success through effective team management and coordination. Collaborated with external editors and QA operators to ensure high-quality results, while maintaining strict adherence to regulatory standards. Analysed processes and implemented improvements to enhance efficiency, client satisfaction, and team collaboration.Technical Skills: Data Management, VLOOKUP, Pivot Tables, Workflow Design, NAS Drive Setups, Compliance Standards (GxP, HIPAA), Video Editing, Quality Assurance, Budgeting, Adobe Creative Suite, Microsoft Office SuiteGeneral Skills: Project Management, Team Leadership, Stakeholder Management, Client Relationship Management, Process Optimisation, Mentorship, Presentation Skills, Communication, Problem-Solving, Negotiation, Attention to Detail

Effectively translated client briefs into visually compelling communication solutions across various mediums and successfully ran a Merch by Amazon storefront.