Beate Stavik Email & Phone Number

Australia

Australia

Frankston, Victoria, Australia

Melbourne, Victoria, Australia

• Provide high level administrative support to assist in the delivery of mental health and disability services • Coordinate and facilitate group programs for community participants• Attend to and resolve inbound customer enquiries • Refer clients to appropriate service providers ensuring optimal provision of care

Melbourne, Victoria, Australia

• Managed the operation of a dog walking and pet minding business in the local community• Built and maintained ongoing productive relationships with clients• Managed all human resource related duties including strategic workforce planning• Performed talent attraction, recruitment, selection and retention of staff• Conducted performance management and staff training and development• Managed all business administration tasks including invoicing, reconciliations, payroll and banking• Oversaw workplace health and safety of all staff and clients• Canvassed new clients through social media marketing and word of mouth referrals• Established client needs regarding their pets and tailored specialised services• Provided expert advice on animal development and training • Monitored and recorded pet behaviour as well as any physical problems and reported to owner• Tripled the annual turnover in the first three years of running the business

Melbourne, Victoria, Australia

• Provided high level and personable service to customers in a busy and popular Melbourne restaurant• Ensured optimal food hygiene standards across food and beverage operation• Trained, coached and mentored junior staff members• Assisted at functions and events ensuring customers’ requirements were met and exceeded

Oslo, Norway

• Designed and developed content for cross cultural training material • Assisted in the digitisation of material for online access• Delivered cross cultural communications training for staff and management

Melbourne, Victoria, Australia

• Coordinated and executed events to bring together people from different backgrounds and cultures• Recruited and selected volunteers to assist the events• Developed and nurtured relationships with key community stakeholders• Performed fundraising and Eventbrite promotional development

Melbourne, Victoria, Australia

• Provided advice and expertise to customers and Managers on suitability of various wines• Liaised with wine representatives to source and acquire the best wines on the market• Trained and onboarded staff • Conducted internal quality reviews

Whitsunday, Queensland, Australia

• Managed the day-to-day operations of the high-end resort’s restaurant and cellar• Ensured activities were venues operating in compliance with organisational policies and procedures• Led a high performing team to deliver exceptional customer service in all areas• Provided staff development, training, coaching and mentoring• Developed and implemented the restaurant’s standard operating procedures manual• Managed the talent attraction and retention of restaurant staff• Coordinated workflow and managed roster ensuring optimal productivity• Facilitated the purchasing of stock and controlled the inventory• Oversaw the kitchen operations ensuring food hygiene standards were followed • Contributed to the design and implementation of a high quality menu• Built and nurtured relationships with key stakeholders, clients and management• Oversaw and monitored the workplace health and safety of the restaurant

Master'S Degree, Human Resource Management

Bachelor Of Arts (International/Global Studies)

This degree offered learning and research in the fields of global intercultural, social, linguistic and political issues and processes..