Beat Lacy-Goehring Email & Phone Number

Auckland, Nz

Wellington, Wellington & Wairarapa, Nz

Wellington, Wellington & Wairarapa, Nz

Auckland, Nz

Auckland, Nz

Leadership of the Core Banking Products Team.

New Zealand, Nz

Leadership of the Sourcing (Procurement & Property), Project Management Office (PMO), Continuous Improvement (Lean Six Sigma) and Operational Performance Reporting teams.

Auckland, Nz

Programme Director leading The Annual Plan and The Long-term Plan (LTP) processes, Enterprise Asset Management and Corporate Business Planning from within the Finance function.

Toronto, On, Ca

Chief of staff in a global customer segment managing Financial and Corporate customers.Defined and facilitated the groups global operating rhythm, ensuring smooth running of a global book of business worth US $750m and a global team of 550 staff. Achieved by:• Establishing effective performance management through the introduction of mission analysis, balanced scorecards and automated dashboards that increased the productivity of sales staff and frontline management.• Building and maintaining strong relationships with the leadership team, key stakeholders and customers, as well as networking with other contacts inside and outside the organisation.• Setting the agenda and defining the strategy for the group• Introducing a customer segmentation strategy that allowed for optimal resource allocation in order to grow and retain customers and associated revenues. This was vital in order to deliver approx. 10% cost reduction whilst growing the book of business in an extremely challenging market.• Optimising strategic account planning and review of the top 25 customers per time zone resulting in an increase of the number of opportunities created, as well as strengthening of customer relationships and an increase in overall spend.

Toronto, On, Ca

Toronto, On, Ca

Management of a team of project managers, launch of new products and services, respectively new versions thereof, programme management of major initiatives e.g. product migrations or infrastructure rollouts across Europe, Middle East and Africa.