Beatrice Arnold Email and Phone Number
Beatrice Arnold work email
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Beatrice Arnold personal email
Attentive listener, who is adaptable to different environments, enjoys a challenge, is a self starter, is a problem solver, is reliable, works well under pressure.
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Customer Support RepresentativeHelix Nov 2020 - PresentAnswer calls and emails sent in by our partners, patients and customers who are inquiring about result information from COVID 19 and DNA testing.Investigate patient and customer issues accessing results.Provide alternatives to technical issues found when trying to access results.Investigate customers issues from logging into account to registering DNA kits.Provide customers password resets via phone and email.Provide assistance to customers via phone and email on accessing test results.Inform customer or non-customer on navigation of Helix.com website.Provided COVID 19 test results or current status of sample to patients and partners.Assist patients in accessing results on mobile devices, tablets, or computers.Inform patients on how to access their results after they have already accessed them .Provide billing contact information to patients and insurance carriers.Provide trouble shooting for all services offered.Assisting in finding ways to obtain the results they are looking for when systems do not communicate properly with each other.Inform customers which devices and browsers work best with obtaining their results or registering their Kits. -
Coverage Discovery Advocate/Account Manager/ Patient RepresentativeChange Healthcare Jul 2015 - May 2020Poway, CaManage the medical claims for patients of motor vehicle accident being treated by hospitals. Interview patients in person or by phone to collect information needed to process motor vehicle medical claims. The information collected is then used to contact the auto insurance carrier of the patient, or the carrier of the driver of the vehicle the patient was in or even the other parties insurance carrier. Once the insurance carrier is contacted it is verified if a claim has been filed and if there is any coverage that is available to cover medical bills for the patient that are due to the accident. Additionally, responsibilities continue throughout the life of the claim up and to the point of claim payment or denial. I am in charge of contacting all of the patients that speak Spanish to follow up with them for information needed form them. -
Benefit AnalystTriwest Healthcare Alliance Jun 2009 - Mar 20139275 Sky Park Ct San Diego, CaReceive calls from beneficiaries and providers who are requesting medical coverage information. Change authorizations for beneficiaries when able to do so. Give information on the plans available. Review authorizations for beneficiaries and providers. Inform beneficiaries and providers of the things that they are able to do on our website. Assist beneficiaries with address changes along with helping them change primary care providers. Collect fees for their type of enrollment. Guide beneficiaries through the website so that they can locate specialty or primary care providers. Explain military guidelines. Send request for reinstatement or for further research on a dis-enrollment, fee issue, and authorization discrepancies. -
Service Representative IiAutomobile Club Of Southern California Aug 2006 - Jul 20098765 Fletcher Pkwy La Mesa, CaReceive calls from members requesting Emergency Roadside Assistance. Direct members for assistance requested and route calls to other auto clubs, district offices, tow companies, etc. Receive and route emergency calls from California Highway Patrol, Sheriff, and Call Box Operators. Council members on the options they had with their benefits and any available options they had.Accomplishments:Processed 50,000+ customer calls for emergency and non-emergency roadside services. Improved communication and customer service skills. Addressed customer coverage questions and personal issues.Improved resourcefulness and expanded knowledge of internet resourcesExtensive computer and resource trainingPromoted from Service Representative I to Service Representative II within 9 months -
Tax ProfessionalH&R Block Jan 1998 - Apr 2006Prepared, reviewed, amended, and submitted client tax returns, kept clients informed and educated on tax laws, assisted clients in preparing for future tax changes. Process payments, balanced the cash drawer, prepared bank deposits, and performed general office administration. I was also responsible for general office management (opening/closing, supervising employees, customer service, and auditing other tax preparer's returns).Accomplishments:Gained knowledge and skills to prepare various types of tax returnsAttained personal success and achieved customer satisfaction by striving to help clients feel satisfied and secure in working with meMentored several first year tax preparer's including reviewing and transmitting their returnsTrained other office personnel -
Substitute Yard Duty/Ta/TranslatorOrland Joint Unified School District Nov 1998 - Feb 2005Supervising children on school grounds before, during, and after school (ages 5-18), working inside/outside the classroom with small reading/writing/math groups of 4-5 children, providing one-on-one ESL tutoring, providing English/Spanish translation for students, parents, and faculty, and general office administration (answer phones, call parents of sick children, enrolling students, filing, copying).
Beatrice Arnold Skills
Beatrice Arnold Education Details
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Business With A Concentration In Management -
3.45 Gpa
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Ridgeview High School
Frequently Asked Questions about Beatrice Arnold
What company does Beatrice Arnold work for?
Beatrice Arnold works for Helix
What is Beatrice Arnold's role at the current company?
Beatrice Arnold's current role is Customer Support Representative at Helix.
What is Beatrice Arnold's email address?
Beatrice Arnold's email address is si****@****bal.net
What schools did Beatrice Arnold attend?
Beatrice Arnold attended University Of Phoenix, University Of Phoenix, Butte College, Ridgeview High School.
What are some of Beatrice Arnold's interests?
Beatrice Arnold has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Beatrice Arnold known for?
Beatrice Arnold has skills like Customer Service, Training, Human Resources, Hipaa, Employee Benefits, Process Improvement, Software Documentation, Data Entry, Customer Satisfaction, Healthcare, Peoplesoft, Leadership.
Who are Beatrice Arnold's colleagues?
Beatrice Arnold's colleagues are Meharpreet Kaur, Erica Manlunas, Michelle An, Asif Ali Rajput, Rachel Harvill, Mph, Quintin Romano, Tu Trinh.
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1baptistonline.org -
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Beatrice Arnold
Dyersburg, Tn -
Beatrice Arnold
United States
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