In addition to tasks as Account Representative, -Support other Account Representatives with their accounts while on leave-Collaborate with all departments to mitigate increased delays and rising supply chain cost increases-Register for Certificate of Label Approval (COLAs) through Alcohol and Tobacco Tax and Trade Bureau (TTB) for new wines to be imported to the USA-Train new team members

-Member of operations team, representing a singular business, helping facilitate and execute complex purchase orders to meet specific customer requirements-Introduce new vendors to the business interface and ensure accurate communications of orders, billing, etc., as well as providing the necessary support to create profiles-Facilitate new item set up process in business software and customer portals-Provide vendor support during entire lifecycle of relationship through multichannel communications mechanisms-Create reports for both customers and suppliers/vendors of open orders and historical data-Perform, in detail, every task within the operations group-Provide all other members of Operations team with administrative support

-Provide administrative support to executives-Assist customers and clients over the phone and via email-Prepare label registrations for new products and renewals to submit to authorities-Organize improvement projects for plant

-Greet clients daily to maintain a happy environment while administering client questions and complaints-Communicate with clients through phone calls and emails -Sell memberships, booking and checking-in classes stocking-Organize and sell inventory to customers -Set up the studio for various fitness classes and keeping the studio clean

Offered office hours for UC Davis students needing assistance with Italian

Assisted with lessons taught for grades 1-8 and promoted awareness for current global environmental issues.

Wrote articles for Vista Magazine and posts for Magenta Florence, Tuscan Trends, Free in Florence, and Food in Florence for the English speaking communityCoordinated and hosted visitors Trained new interns

Assisted teachers in implementing daily lesson plans and activities.