Beatrice Pierre-Charles Email & Phone Number

Memphis TN

Selected from approximately 40,000 applicants nationwide to join national teacher corps comprisedof leaders who commit a minimum of two years to teach in public schools. Will participate in anintensive training program to develop the skills and knowledge needed to achieve significant gains instudent achievement. Will teach in a summer school program run by.

United States

• Complete all on boarding functions and task for new hires
• Coordinate all health benefits and insurances for new and current employees
• Assist, review, and audit payroll issues and inquiries for all employees
• Perform inbound/outbound phone duties pertaining to HR functions and employees inquiries
• Review and audit candidate information according to policies and HR guidelines
• Process assigned HR duties timely and accurately

Tampa/St. Petersburg, Florida Area

• Demonstrated customer service skills by responding professionally and effectively to questions and issues.
• Resolved inquiries requiring knowledge of benefits and related HR products and services
• Used active listening skills in order to fully comprehend and document questions/issues
• Calmed and diffuse irate customers by following procedures and using interpersonal skills
• Entered pertinent information into the computer screens to update system information and to open cases in the case management system for certain events, including terminations, leaves of absence, payroll issues, and.

Tampa/St. Petersburg, Florida Area

• Lead peer critique groups that underscore the principle of collaborative learning.
• Facilitate student learning in a challenging, yet supportive, tutoring environment.
• Assist in teaching study skills and other skills necessary for college preparation.

Tampa/St. Petersburg, Florida Area

• Contact, connect with and collect data from First Year students who have left USF after their first term via a structured call campaign.
• Work with assigned First Year students who need additional support and resources to ensure their academic success
• Serve as a referral agent for the Dean’s Office by explaining and promoting the academic planning services available and encouraging students to meet with the staff in the Dean’s office.
• Document and track communication, interventions and outcomes for each student
• Participate in progress meetings with supervisor/Dean’s staff

Tampa/St. Petersburg, Florida Area

• Enter information into various databases and readdress non delivered mail.
• Provide exceptional customer service when processing requests.
• Responsible for checking in/out equipment (carts and such)
• Responsible for checking in/out keys and giving access to Residence Halls on student IDs.
• Act as receptionist (answer phone call, give information, take messages, forward calls, etc.)

Tampa/St. Petersburg, Florida Area

• Manage logistics for orientation events, serving 4,000+ incoming students and family members
• Facilitate small group discussions for 12-15 students at each freshman orientation
• Serve as a guide and mentor to incoming students to facilitate their transition into the university
• Conduct team building and information sessions for incoming freshman students

Tampa/St. Petersburg, Florida Area

• Supervised and instructed children ages 5 years – 13 years of age
• Taught independent reading and math learning techniques
• Led educational activities and facilitated interactive learning
• Implemented policies and procedures to meet Federal and State childcare regulations

Tampa/St. Petersburg, Florida Area

• Multi-tasked to meet customer needs in a fast paced work environment
• Provided excellent customer service to internal staff and external customers
• Trained new staff members on restaurant operations, policies and procedures

Tampa/St. Petersburg, Florida Area

o Performed duties on a scheduled and timely mannero Maintained high standards of cleanlinesso Performed duties from providing customer service to residents to delivering meals to residents o Performed duties in a swift and orderly fashion to complete tasks in given time

Bachelor’S Degree, Health Sciences/ Biological And Behavioral Concentration, Senior

Activities and Societies: Fanm Kreyol Inc.,Club Creole, African Student Association,Intercultural Student Leadership Conference Mentor.

Bachelors, Health Sciences

Activities and Societies: Fanm Kreyol Club Creole Orientation Team Leader African Student Association Office of Multicultural Affairs.