Beatriz López Email and Phone Number

- Managing 3 buildings (+3.000 desks): Pallars, Ciutat de Granada and Passeig de Gràcia- Leading, training and coaching 3 teams- Maintaining and supporting the team to have a high level of customer experience, hospitality and operations.- Membership engagement & retention- Direct relationship with the building landlords- Partnering with sales and account managers for our enterprise members - Key account manager- Billing and P&L- Recruiting for Barcelona

- Opening WeWork Passeig de Gràcia 17- Membership Engagement & Retention- Develop relationships with members and proactively gather information on their needs to identify both WeWork and member services that could help them achieve their goals
.- Act on day-to-day issues to address immediate requests in a demanding environment.- Sales performance and operational excellence.- Support sales team touring our buildings to potential new members.- Creation, diffusion and support of events.

- Membership Engagement & Retention- Develop relationships with members and proactively gather information on their needs to identify both WeWork and member services that could help them achieve their goals
.- Act on day-to-day issues to address immediate requests in a demanding environment.- Sales performance and operational excellence.- Support sales team touring our buildings to potential new members.- Creation, diffusion and support of events.

- Primary point of contact for the Community at WeWork Eloy Gonzalo 27 and acted as the "face" of WeWork. - Creation of a welcoming and collaborative community environment amongst our members through events and building relationships between members.- Support the Community Team to ensure the highest level of member experience.
- Identify areas for improvement when required.