Beatriz Sanchez Email & Phone Number

United States

Louisville Metropolitan Area

Louisville, Kentucky Area

Monitored and updated all patient scheduling in coordination with the physicians.Coordinated appointment scheduling with all relevant facility departments.Provided patients with instructions on how to prepare for procedures and answered all their questions.Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.

Scheduling workers compensation patients for their fist initial evaluation and assuring that the patient is scheduled within a 48 hour time frame prior reaching the patient.Making sure we obtain all the necessary documents and that we are communicating with the Physician's offices, Adjusters, Nurse Case Managers via phone and email.Maintaining a diary with a case load of 20-40 files including special accounts on a daily basis. Handling very fast paced inbound and outbound calls with patients and everyone else that could be working on the case while multi tasking on other files and assignments.

Greet and welcome guests, registering and assigning rooms to guests.Build a relationship with guests. Answer phone calls, making and confirming reservations.Telephone switchboard, Microsoft Word and Office proficient, data entry.Presenting statements to and collecting payments from departing guests.Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.Advise housekeeping staff when rooms have vacated and are ready for cleaning.