I'm a dynamic professional with more than six years of experience in customer service. Due to my strong communication skills and the ability of working with groups across different backgrounds in thoughtful, respectful, and equitable ways, I could deal and solve problems more accurately and independently.Furthermore, it facilitated the development of new languages; improved my collaborative skills; engagement and solutions orientation. I'm a person motivated to achieve professional and intellectual growth, seeking to positively add to the team for the best development of the company. A passionate language learning person who loves to interact with people from different cultures, countries and realities. During part of the period mentioned above I handled customers complaints and inquires in a professional manner, performed daily customer service tasks such as data entry and safeties customers related, developed positive relationships with customers though excellent communication skills, assisted customers with product inquiries and provided accurate information, collaborated with team members to improve customer service process and procedures, assisted customers finding and selecting products based on their needs and preferences.I had the opportunity to study Geography at Universidade Federal de Goias from 2016 to 2019. In 2020 I started my English journey at Influx English business school, where I am still expanding my English knowledge. In 2024 I could have started Spanish as my third language at the same school.In resume, I'm an enthusiast for language learning and adventures. I'm also self oriented; self confident; detail oriented; fast learner; proactive; emphatic and definitely curious.