Dedicated to delivering end-to-end support across all phases of the UKG Workforce Management implementation process, ensuring smooth transitions and optimized system performance. I conduct thorough Discovery phases, oversee Implementation, Configuration, Testing, and manage both Go-live and post Go-live support, including necessary upgrades. By establishing integrations using Middleware and Dell Boomi, I streamline system functionalities to enhance operational efficiency.-Timely Project Completion: Consistently ensure successful project delivery within defined timeframes, budgets, and scopes.-Exemplary Customer Satisfaction: Maintain high customer satisfaction scores, reflecting a strong commitment to client success.-Independent Impact: Work autonomously to achieve goals with significant impact on operational outcomes and project deliverables.Engage in collaborative communication with internal and client project teams, advising on solution design, processes, and approaches. Mentor and evaluate junior team members' work while developing comprehensive training guides for peers and clients. Successfully completed UKG-provided product and process training upon onboarding, with continued participation in ongoing product and methodology training.

I spearhead a diverse range of accounting operations to maintain and enhance the organization's financial health: - Masterfully manage the transition of international payrolls, ensuring an effective handover and seamless continuity. - Champion daily financial tasks, from meticulously clearing bank deposits across multiple accounts to providing swift resolutions to deposit-related inquiries from core internal teams. - Vigilantly oversee monthly and quarterly financial reconciliations, ensuring data accuracy and integrity in all accounting records. - Facilitate critical bi-weekly collaborations with our payroll vendor and HR, swiftly addressing and resolving emergent platform issues. - Direct key disbursements, while also assuming pivotal yearly payroll duties and gearing up to lead additional accounts for their daily and monthly bank reconciliation operations.My achievements in this role include: - Elevating the department's efficiency by coordinating processes, driving cross-department collaborations, and implementing best practices. - Readying the department for future transitions, exemplified by my proactive approach in preparing to assume additional account reconciliation responsibilities.Through strategic oversight and a relentless commitment to excellence, I continually drive accounting best practices to strengthen organizational success.

I managed workflow for accurate and on-time processing of entire payroll transactions. I assured reconciliation of payroll prior to transmission. Executed all functions associated with payroll processing for US, Canada, and Australia. Provided exceptional contributions as focal point of contact for payroll questions and requests. Stayed up-to-date with payroll processing system and reporting requirements. Furthermore, I identified and resolved complex issue by collaborating with payroll application technical support team. I executed correct manual checks and garnishment calculations in compliance with set standards. Evaluate payroll reports to uncover and eliminate discrepancies. Lead overall procedures related to monthly payroll disbursements and invoices. Reclassify state and local payroll tax liabilities on monthly basis.My achievements from this role have been:- Ensured successful creation of payroll department from scratch through effective management of end-to-end procedures.- Assured consolidation of all entities into one US payroll by delivering strategic support in implementing a new payroll system.

During this tenure, I oversaw complete procedures associated with salary changes, compensations, deductions, bonuses, vacation payouts, and benefits. I drove seamless transition to Paycor products and services by serving as focal point of contact for new clients. Ensured smooth transition of new clients from start of relationship, comprising obtaining all required information for new client set-up. Moreover, I supported all functions related to processing of multiple payrolls on weekly basis. Delivered outstanding support in execution of multiple processes, including payroll accounting, transactions, and reporting. Assured accurate and on-time processing of employee payrolls.The values I have driven in this role include the following:- Provided exceptional services to HR Directors in identification and troubleshooting HRIS issues.- Ensured prompt resolution of payroll issues by recommending corrective actions and best solutions.- Led complete activities related to testing and deployment of a new payroll processing system across company.- Improved awareness of new clients on payroll software and general payroll needs through training and mentorship.- Created and implemented entire process for ACA within company, comprising development of custom reports in payroll system as well as coding of excel reports for easy-to-use templates for raw data.

From 2010 to 2016, I managed and maintained human resource policies and procedures. Spearheaded execution of new employee orientation program from inception to completion. I led all aspects related to creation and allocation of job offer letters, while performing reference and background checks on applicants. I ensured robust administration of all types of employee questions and issues, comprising benefits, workday, personnel policies and procedures, FMLA, personal issues, and attendance. Moreover, I oversaw entire facets of training and development of new employees. Administered various procedures, including annual enrollment processing and employee record management. Reconciled invoices with statements, while classifying expenses and performing data entry tasks.A small selection of the achievements from this role include:- Delivered strategic support in implementation of new 401K plan for five nursing homes.- Ensured on-time completion of special projects through robust leadership of overall operations.- Received promotion from Accounts Payable Clerk to Payroll Coordinator to Human Resources Director during job tenure by consistently meeting and exceeding performance expectations.