Beatriz Barros Email & Phone Number

State Of Pernambuco, Brazil

Recife, Pernambuco, Brasil

- Responsible for conducting the Recruitment and Selection process for Ambev sales units - Conducting search, screening and interviews of candidates for open positions- Operationalizing routines within the Recruitment and Selection system (ATS - Gupy)- Providing feedback to all candidates- Supporting candidates during the onboarding process- Managing process indicators to ensure quality- Conducting training sessions with hiring managers for Recruitment and Selection

Recife, Pernambuco, Brasil

In Service Level (Customer Experience) I was responsible for coordinating adjustments, providing support to the Business Representative and end customers, developing strategies and product activations aimed at Point of Sales NPS (Net Promoter Score) and consumer satisfaction.In the Finance department, I analyzed and requested credit limit adjustments and term extensions for Point of Sales locations, managed financial vouchers, and provided the same level of support to the Business Representative and customers.Finally, I was responsible for updating and monitoring the KPIs (Key Performance Indicators) of SPO (Sales Process Optimization), using the Power BI, for both areas in Commercial Recife, CDD Olinda, and CDD Cabo, which constitute the largest operation in the Northeast of Brazil.

Recife, Pernambuco, Brasil

In the position of Marketing Assistant, I was responsible for:- Supporting and maintaining the E-commerce platform (VTEX)- Creating, deploying, and managing marketing campaigns on the CRM platform (Dito)- Monitoring and analyzing deployed campaigns- Assisting in conducting photo shoots and creatively developing banners, displays, and launches of new product lines.- Creation of briefings.

Recife, Pernambuco, Brasil

Responsible for executing Management Consulting projects with external clients, specifically in the areas of Process Mapping, Marketing, Human Resources and Franchising. Among the job responsibilities are: providing self-manageable organizational solutions that are applicable and impactful for clients through project activities execution, based on client immersion, quality, and innovation of deliverables, aiming at client retention. Additionally, during the role, I developed proficiency in various tools such as Bizagi, Canva, Trello, Microsoft Office Suite, and Bitrix ERP.

Recife, Pernambuco, Brasil

During my time as a Selection Process Consultant, I had the opportunity to structure, monitor and actively participate in all phases of recruiting new members for the Junior Enterprise, from registrations, group dynamics, interviews to the entire trainee period.

Recife, Pernambuco, Brasil

During this project, I, along with the team, structured all the strategies and necessary points to develop and enhance FCAP JR. Consultancy's Customer Experience. We analyzed the entire journey and established key interaction points between consultants and clients, implemented best practices to achieve easy client retention by ensuring a positive experience, fostering a culture of loyalty within the company, and introducing new metrics to closely analyze and monitor our customer experience.

Recife, Pernambuco, Brasil

During my time in the Internal Marketing, I collaborated with the team to develop the Employer Branding methodology and achieve GPTW (Great Place to Work) certification for FCAP JR. Consultancy.

Recife, Pernambuco, Brasil