Beatriz Cremat Email & Phone Number

Calgary, Alberta, Canada

Toronto, Ontario, Canada

• Assisted in welcoming new employees and facilitating their smooth integration into the team
• Assisted with hands-on training sessions for all new warehouse employees, ensuring they knew the essential procedures and safety protocols within the first week of employment
• Efficiently managed and prioritized multiple tasks to meet daily production targets, consistently achieving an average of 100% on-time delivery rate for customer orders
• Collaborated with team members while skillfully managing multiple tasks, and prioritizing responsibilities to achieve production targets and ensure prompt order deliveries

Toronto, Ontario, Canada

• Prepared items for breakfast, lunch, and dinner service at the garde manger and pizza station
• Skillfully prepared food items in adherence to recipes and presentation guidelines specified by the Executive Chef
• Provided valuable support in inventory management and stock rotation, contributing to the efficient organization and utilization of kitchen resources
• Followed proper safe handling policies

Taguig, National Capital Region, Philippines

• Maintained meticulous organization and accuracy in managing employee and tenant files, guaranteeing up-to-date and well-structured records for audit purposes
• Demonstrated efficiency in creating new tenant files and providing support during their onboarding process, ensuring a smooth transition
• Acted as the first point of reference for tenants, guests, and building administrators who needed assistance or information
• Handled all conference rooms, meeting rooms and events inquiries reservations and walk-throughs
• Drafted and sent proposals for potential clients
• Prepared and sent monthly billing invoices to all tenants

Taguig, National Capital Region, Philippines

• Maintained a consistently professional and courteous demeanor, cultivating a positive and welcoming environment for residents, guests, and leaving a lasting impression
• Efficiently coordinated work permits and gate passes for deliveries and construction activities, guaranteeing smooth and uninterrupted operations
• Greeted guests and residents at the front desk and made suggestions and reservations for dining, entertainment, transportation, and other engagements
• Communicated with the residents whenever they have requests and concerns

Quezon City, National Capital Region, Philippines

• Utilized strong communication skills to engage with a diverse clientele, attending to their requirements and crafting a favorable dining atmosphere
• Cultivated proficient problem-solving abilities to effectively address customer concerns and tackle operational issues within the restaurant environment
• Fostered meaningful connections with repeat patrons, guaranteeing a tailored and upbeat experience, demonstrating the capability to serve as a relationship owner

Manila, National Capital Region, Philippines

• Was able to create various pastry and desserts that boosted the company’s sales
• Consistently hit the target number of productions for the holidays
• Successfully taught all new staff production system
• Standardized all the recipes for quality control

Davao Region, Philippines

• Assigned to handle all hotel rooms and function/events inquiries and reservations
• Ensured that all the bookings of the hotels were handled and accommodated professionally
• Sales visit: Visited different private companies, travel agencies and government offices to introduce our hotel services and facilities
• Sales call: Promoted the hotel through telemarketing
• Drafted proposals and BEOs for clients
• Exceeded sales quota by successfully closing several accounts

Quezon City, National Capital Region, Philippines

• Effectively introduced the hotel’s business center services offers and promos through telemarketing
• Ensured that the clients get the best service and quality products from the company
• Closed deals and maintained a good relationship with all the clients
• Handled meeting room reservations, inquiries and transactions, ensuring that there will be no lapses with the bookings
• Prepared monthly revenue and inventory report for Business Center Facilities including the Meeting Rooms

Business - Human Resources

Culinary Management

Bachelor Of Science (Bs), Hotel, Restaurant And Institution Management