Beatriz Tovar Email & Phone Number

Asses and troubleshoot issues over the phone, email, in-person, and remotelyTroubleshoot and resolve PC and MAC system issues pertaining to system, applications, and/or performance troublesConfigure, deploy, and support hardware throughout all divisions of the organizationTrack, inventory, and organize hardware such as laptops, monitors, keyboard and mouse.

Professionally and courteously asses issues over the phone and emailProcess issues in a logical and methodical mannerDiagnose and troubleshoot with end user as the first point of contact Categorize and log incidents following detailed procedures per Standard Operating Procedures (SOP)Resolve issues to customers satisfaction

Greater Los Angeles Area

Instructor for elementary and middle school children with an interest in STEMIntroduction to CS fundamentals using code.org to provide an entertaining learning environmentIntroduction to HTML and CSS using codepen.io as an educational platform

Greater Los Angeles Area

LA Pathways is a platform designed to connect small businesses and aspiring business owners to resources provided by the City of Los Angeles. LA Pathways provides these resources based on an initial assessment that is used as a qualifier to gather the best fitting resources for each individual. LA Pathways also provides a connection to mentors or coaches.