Karina Chavez Email and Phone Number
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Strategic multi-billion-dollar general manager, encompassing full P&L management, corporate strategy and global operations. Chavez is known for her critical thinking and ability to identify the root issues to achieving objectives and drive transformational change to increase shareholder value. Currently, at 3M (NYSE: MMM), a Fortune 250, Karina serves as the Group President of 3M's Consumer Business and Enterprise Customer Operations, in a dual role. As the P&L owner of the $5B Consumer Business she is leading iconic brands (Post-itR, CommandTM, FiltreteTM, ScotchTM, among others) and spearheading reinvention efforts to drive profitable growth, improving margin by 150bps in her first 9 months. In her Enterprise Customer Operations role, she supports all 3M’s businesses, from order to fulfillment, including Marketing Technology. Areas of Impact: - Strategic Leadership- Operational Excellence- Innovation and Growth- P&L Management - Global Experience- Change Management “Change is the law of life. And those who look only to the past or present are certain to miss the future.” -John F. Kennedy
3M
View- Website:
- 3mcanada.ca
- Company phone:
- +852-2806-6111
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Group President, Consumer Business3M May 2023 - PresentSt Paul, Mn, UsGroup President to 3M's Consumer Business Group, home to some of the company’s most iconic brands. This business empowers global consumers and includes construction and home improvement, stationery and office supplies, home and auto care, and consumer health care.
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Senior Vice President & Chief Strategy Officer3M Nov 2021 - May 2023St Paul, Mn, UsServe as a Section 16 officer, leading several functions including strategy (Corporate strategy, business development, communications, brand and design), ventures & investments, business building, and sponsorships. 🔹 Helm an organization of 250+ globally dispersed employees while coaching, mentoring, and guiding their leadership team of 2 SVPs, 4 VPs and 1 Director 🔹 Led a Brand Value rise to $10.5B, an 8% increase from 2021, (#69 of Top Brands – Interbrand)
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Senior Vice President, Customer Operations3M Jun 2020 - Oct 2021St Paul, Mn, UsOwned all global processes for the customer-facing operations and functions for marketing tech stacks, sales enablement (acquisition and service/support), market to cash, and order to cash (inside sales, customer service, customer complaints, collections, customer and sales incentive plans, sales training, CRM, and digital marketing operations).🔹 Led a diverse global team of 5000+ individuals with a headcount and indirect spend budget of $500M🔹 Implemented Net Promoter Score into 3M Company and led the improvement from 29 to 36🔹 Drove working capital improvement and improved Days Sales Outstanding from 53 to 48 days 🔹 Helmed a major initiative to transition services into lower cost-to serve-models; - Consolidated headcount 15% by strategically moving service centers to 3 countries (consolidating from 51); reduced cost-to-serve % to sales by 4 bps
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Global Business Vice President3M Jul 2017 - May 2020St Paul, Mn, UsDefined strategic global operations planning, executed marketing plans, developed new product platforms, and devised brand strategy for the category markets, 2 business units, and associated brands. 🔹 Cultivated a 5-year-forward pipeline for $300M net growth🔹 For Safety Build and Repair: streamlined the portfolio, consolidated 2 business units into one, and led a margin improvement of 100bps🔹 For Home Environment: delivered $100M dollars in net new growth within 2 years, a 500-basis point surge in brand awareness, created a category that delivered $19M in year 1
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Director, Supply Chain Center Of Expertise3M Nov 2016 - Jun 2017St Paul, Mn, UsFacilitated the customization of a global supply chain COE strategy into the Latin America business blueprint (servicing nearly 10k customers and $25B in revenues); built out the COE and executed the deployment plan. Managed supply chain across 300+ vendors, oversaw manufacturing, engineering, quality, regulatory compliance, and sourcing.🔹 Forecast and allocated a $1.5B budget (COGS) across all supportive functions; 🔹 Oversaw a direct team of 500 controlling a larger Supply Chain workforce of 15k🔹 Reorganized the COE and successfully relocated 250 employees as result of changes to US trade policy🔹 Unified country-based and country-managed manufacturing and supply chain operations into one team centered in Panama Pacifico; - Generated service improvement from 87 to 89% (OTIF- On time in full) and reducing COGS 100bps
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Managing Director, 3M Indonesia3M Jun 2015 - Oct 2016St Paul, Mn, UsManaged P&L as well as mission-critical operations including the business portfolio, manufacturing, supply chain, R&D, human resources, and legal functions in Indonesia. 🔹 Optimized the corporate footprint in Indonesia by restructuring operations, reducing headcount by 40%, and repositioning the portfolio to attain 1.5 times local currency growth🔹 Supported and directed operations to reduce and avoid further unionization of the labor force
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Director, Strategic Planning & Business Execution Process3M Apr 2011 - Jul 2015St Paul, Mn, UsHelmed development, deployment, and reporting of international operations planning processes and collaborated with executives over strategy, marketing, and international operations along with area, country, and business leaders to formulate the long-term strategic direction for +200 worldwide subsidiaries. 🔹 Captured and streamlined strategic planning processes from all 52 international locations (5 areas) into 1 single cohesive effort by introducing and implementing a global strategic planning tool across all 68 subsidiaries🔹 Promoted to Director in 2013 to lead international strategic planning processes across more than 200 subsidiaries
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Country Leader - Corporate Marketing & Public Affairs3M Dec 2008 - Apr 2011St Paul, Mn, UsManaged the $40M display and graphics business from strategy to execution across four divisions. Guided brand management, strategic planning, public relations, and the development of marketing competencies for all divisions and businesses of 3M Mexico. 🔹 Assembled and led a new marketing team; managed 5 leaders and a 120-member marketing team 🔹 Forecast and managed a total budget of $5M across 20 brand and marketing vendors to support brand activation🔹 Enabled double-digit growth for two consecutive years for the traffic safety systems and commercial graphics product portfolio
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Corporate Marketing, Public Affairs & Strategic Planning - Country Lead3M Jun 2009 - Apr 2010St Paul, Mn, UsAs Country Lead for Corporate Marketing, Public Affairs, and Strategic Planning, I led the corporate marketing, communication and local country planning process. This involved managing public affairs, social responsibility, government relations, internal communication teams and supporting businesses by providing standardized frameworks.
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Corporate Marketing, Public Affaris And Strategic Planning Manager3M Aug 2008 - Dec 2008St Paul, Mn, UsAs Strategic Planning Manager and Country Leader, I led all strategic planning and business development activities for 3M Mexico. This included working with 3M Latin America Strategic Planner and 3M Mexico country leadership.
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Owner & Managing DirectorArgentum Gestion Estrategica Jan 2007 - Aug 2008As Owner and Managing Director, I founded a startup enterprise, conducted project management, workshop training, and presentations. This included forging strategic alliances and managing all aspects of business operations for a startup.
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Senior ManagerEmercomex Sep 2005 - Dec 2006As Senior Consultant, I led implementation and workshops to local medium sized companies generating revenue growth. This included implementation of Blue Ocean Strategy and Balanced Scorecard methodology in Mexico City.
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Customer Complaint Resolution ManagerPicanol N.V. Apr 2004 - May 2005Ypres, Flemish Region, BeAs Customer Complaint Resolution Manager, I defined and enabled customer service processes across five business units and nine countries for the Picanol group. This included setting up a centralized process for complaint handling and customer service for all countries. -
Reverse Mentor To The CeoPicanol N.V. Apr 2003 - Apr 2004Ypres, Flemish Region, BeAs Reverse Mentor to the CEO, I led corporate projects on behalf of CEO and managed projects managed by other reverse mentors (MBA Management trainees).
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Business ConsultantArthur Andersen Jan 1998 - Sep 1999As Business Consultant, I implemented SAP in Mexican treasury department on time and within cost.
Karina Chavez Skills
Karina Chavez Education Details
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Université Libre De BruxellesMarketing & Finance -
University Of OxfordEconomics For Development
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Instituto Tecnológico Autónomo De MéxicoEconomics
Frequently Asked Questions about Karina Chavez
What company does Karina Chavez work for?
Karina Chavez works for 3m
What is Karina Chavez's role at the current company?
Karina Chavez's current role is Catalyzing Reinvention through Strategic Vision, Operational Excellence, and Capability Development.
What is Karina Chavez's email address?
Karina Chavez's email address is be****@****hoo.com
What schools did Karina Chavez attend?
Karina Chavez attended Université Libre De Bruxelles, University Of Oxford, Instituto Tecnológico Autónomo De México.
What are some of Karina Chavez's interests?
Karina Chavez has interest in Poverty Alleviation, Children, Environment, Economic Empowerment.
What skills is Karina Chavez known for?
Karina Chavez has skills like Business Strategy, Strategic Planning, Marketing, Product Development, Marketing Strategy, Management, Business Planning, Competitive Analysis, Management Consulting, International Development, Project Planning, New Business Development.
Who are Karina Chavez's colleagues?
Karina Chavez's colleagues are Laura Brandes Satzinger, Anthony Siegismund, Mike Roman, Lisa Bruegger, Brian Dadio, Alisha Ayre, Mba, Cscp, Lssbb, Lynn Shaffer.
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