I provide comprehensive administrative support, including data entry, appointment scheduling, and record-keeping. I handle patient inquiries and registration, manage inbound and outbound calls with professional etiquette, and facilitate new patient forms. Additionally, I collect payments, manage outstanding balances, and oversee all incoming and outgoing messages.

Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identifies the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)