Responsible for actively driving and managing the technology evaluation stage of the Vocera sales process, working in conjunction with the sales team as the key technical advisor and product advocate for Vocera. Act as Vocera’s technology and product expert, positioning to both business and technical users. Establish and build relationships to become trusted advisor and ensure complete customer satisfaction through all stages of the sales process.Assist sales team with Vocera product demonstrations and Vocera solution architecture overview meetings with prospective clients; build relationships/solve customer problems to become trusted advisor.Drive technology evaluation stage of the Vocera sales process as the key technical advisor and product advocate.Understand and demonstrate expert technical product knowledge for all Vocera systems and supporting components including network infrastructure, SDKs, APIs, server platforms/requirements, cloud infrastructure (AWS), telephony & clinical systems.Design and diagram end to end Vocera and clinical systems solutions during the pre-sales cycle.Perform pre-sales Wi-Fi performance assessments and make recommendations to optimize client WLAN infrastructure for voice communications.Serve as an internal liaison between the Sales and Products departments, furnishing the sales team with comprehensive technical inquiries posed by customers

Developed and executed strategic sales plans to drove consistent sales growth in the Massachusetts Acute Care Hospital Market.Identified and developed partnerships with key hospital stakeholders to deliver customized, integrated technology solutions that provide clinical workflows, increased HCAPS scores, and patient safety scores.Perform site surveys, determine scope of work, initial solution design, provide technical expertise with HL7 or API based integrations, assist with clinical workflow requirements, lead presentations to demonstrate proposed solutions to C-Suite or executive teams, clinical and technical audiences, create comprehensive solution estimates, and technical documentation.Maintain high level of expertise with SIGNET’s healthcare solutions including channel partner solutions, in-depth understanding of clinical workflows and best practices, and the range of professional services offered by SIGNET.Created sales proposals and price quotations for a variety of healthcare professionals including C-Suite Executives, Nursing Leaders, Biomedical/Clinical Engineers, Facility Directors and Hospital Administrators.Completed Quarterly business review, detailing all account activity and strategies employed to assuring the attainment of sales goals.Maintained CRM data, accurate and up to date information for all direct accounts in primary territory and provide accurate CRM Forecast.Gave marketing feedback to product marketing management and sales leadership.Attended clinical meetings, seminars, and tradeshows as appropriate.

Top-performing senior technical leader with exceptional problem solving and project management skills who works cross-functionally with partners and internal business units to support internal middleware software integration projects for medical device implementations. Build credibility, establish rapport, and maintain communications with business leaders and stakeholders. PROJECT MANAGEMENT —Over 2500 hours leading medical device installation/upgrade projects with varying levels of complexity; identify and mitigate potential risks; manage requirements, and track schedules while ensuring project activities align with business objectives. —Program Manager and key liaison between technology team, business units, and vendors—fostered partnerships and led negotiation efforts with stakeholders on collaboration and agreement.—Directed a million-dollar project for a new Cardiac Electrophysiology Lab—designed and implemented middleware solution for the integration of multiple vendor devices for a state-of-the-art patient care solution. LEADERSHIP & PROCESS IMPROVEMENT—Manage an enterprise-level Philips Patient Monitoring network including 12 servers and 42 PC-based patient Monitoring Central Stations; provide coverage networking, upgrade, and system expansion needs. —Implemented key improvement processes as the Senior Clinical Engineering Technician for Electroencephalograph (EEG) and Electromyography (EMG) systems. —Senior Technical Lead during a comprehensive hospital upgrade for three Intensive Care Units over 1 ½ years—maintained high level of Quality Assurance (QA).COST SAVINGS & BUDGETS—Responsible and accountable for more than $5.75-million in equipment costs— assisted with and drove equipment choices based on the needs of end users and long term goals of the hospital.—Captured $40,000 of equipment costs over 2-years by securing Pulse Oximetry Finger Probe equipment to avoid loss.

Led the maintenance and repair for more than 1200 medical devices in a surgical and ICU setting. Key team lead in the installation and disassembly of medical device systems during a complex physical hospital relocation effort.