Develop NEUROally, a product of Cognitecq.

Consolidating MN MTB experiences. Events, trails, blog posts, forums.

Build and design the Chisago Hardware website.https://www.chisagohardware.com/

- Added the Farming page for users to connect and farm the $Muse token.- Updated the Homepage Footer analytics. Both the market cap and circulating supply are being fetched from CoinGecko's API.- Updated the Stake page so there is a proper computation between muse and smuse when a user inputs a number into the swapform.- Implemented a Max button that fetches and updates the users muse balance into the input.- Numerous grammar updates have been completed on every page along with basic UI improvements.

• Discover software issues prior to releasing new software through testing, and completed reports to our software development team by means of Jira software’s issue tracking tools.• Propose and integrate product improvements to decrease technical support demand and improve the quality of life for end-users.• Direct and guide the technical documentation that is created to educate customers on our products.• Develop and implement an in-house training class to accelerateand strengthen our customer's knowledge faster and with a reduced amount of employee resources.

• Improved the support team by providing the correct tools and information to efficiently support users.• Coordinate and plan travel itineraries for all traveling field service technicians.• Created a digital training video for new product owners with the digital media team to use as a guide during assembly and first operations.

• Experienced in fabricating and operating the CNC plasma machine, and extensive training with the CAD/CAM software suites.• Provided customer support for all machine and software-related questions, in addition to field installations, field training, and field service calls to help improve the customer experience and satisfaction.

As a service technician, I had a handful of responsibilities. Most of my time was spent Installing and repairing motors, pumps, PVC pipes, auto-covers, filters, and heaters for both pools or spas. The other time was spent completing pool openings, pool closings, hot-tub delivery/removal/disposal, and above-ground pool builds.

Door to door sales for a community solar-garden in the customers nearby area.

Assisted the implementation process of 60+ miles of fiber optic cable. Freeborn MN, Winnebago MN, Jefferson IA.

Open/Close pool several days of the week. Controlled operation and supervised employees. Dealt with customer service, payment process, delivery of funds, and daily employee training.