*Led multiple SaaS product implementations, ensuring seamless client onboarding and alignment with business goals.*Developed and executed project plans aligned with organizational goals, emphasizing building online marketplaces, online assessments, and energy usage alerts.*Utilized Agile and Kanban methodologies to track progress, manage risks, and drive successful implementations.*Collaborated with stakeholders to define clear scopes, goals, and deliverables for each project.*Collaborated with cross-functional teams, including Engineering, Data Science, and Product, to deliver high-quality outcomes.*Conducted resource assessments and capacity planning to support project timelines.*Fostered open communication among technical teams, clients, and stakeholders for successful project execution.

Responsible for the full cycle of localization projects: bidding, creating project plans, allocating resources, and serving as a liaison between multiple teams to ensure projects were delivered on time, within budget, and met the high standards of not only our company but the ISO and regulatory requirements for each target locale.

• Executed Agile-Scrum methodology as Scrum Master• Responsibilities included providing coordination and maintaining project schedule in Jira• Managed team reporting of key metrics and performance indicators via extensive use of Microsoft applications• Ensured standardization of all project documentation and effective management of project progress• Worked as servant leader and coordinator with the development team and product owner to aggressively remove impediments and increase sprint velocity in the software development life cycle• Coordinated and led essential ceremonies such as, sprint planning, sprint review, and sprint retrospective meetings.• Introduced G Suite and DocuSign into project workflow and greatly improved team productivity and communication.• Utilized the agile project management software, Jira to eliminate dependencies, oversee capacity grooming, and schedule and coordinate backlog grooming.• Achieved a 15% increase in sprint velocity.

• Led and worked with team members and ensured that everyone met their goals by tracking progress and removing team impediments.• Produced reports that enabled project managers and program managers to undertake a formal status review and make a recommendation• Supported the senior managers with the development of dashboards and reports• Used G Suite and DocuSign to coordinate and work on projects with team members • Worked both in the office and out in local communities to educate over 20,000 community members on environmental issues and viable sustainable solutions. • Greatly increased my skills in oral and written communication, specifically how to effectively connect with anyone on various issues.

• Aided with the creation of a collective transportation system for Monteverde, Costa Rica, a town that sees 300,000 tourists annually.• Developed detailed documentation relating to projects and project plans reflecting current timelines and milestones• Conducted extensive qualitative and quantitative research projects for the environmental organization, Corclima, in order to improve the usage of electric vehicles and public transportation in Monteverde.• Interviewed (in Spanish and English) 16 residents of Monteverde as well as 17 owners of local transportation companies to understand the demands and limitations of improving electric and public transportation for the community.• Presented key findings to the community stakeholders and provided consultation for the next actions for the project.• Responsible for using DocuSign and G suite apps like G Drive, G forms to record the data.

• Oversaw the launching of Transform Our World, a website that tracks the achievement of sustainable development goals in the United Kingdom.• Created a new and updated website for Global Action Plan International, an international environmental organization, consisting of 18 different member organizations in 17 different countries.• Communicated and reported team progress and accomplishments ensuring transparency of progress and outcomes• Maintained key project control documents on behalf of Managers• Ensured standardization of all project documentation and effective management of project progress• Used G Suite and DocuSign to coordinate and work on projects with team members in different countries.• Calculated the impact of Global Action Plan UK’s past and ongoing campaigns specifically, Clean Air Day.• Conducted market research on businesses and organizations to identify potential sponsors and/or partners.• Gained experience working in an agile environment.

• Wrote and published multiple articles for the online media company, The Odyssey Online, covering various topics.• Gained greater expertise in writing in a way that delivers a strong connection to the reader.• Improved my skills in using social media to create a brand and increase clientele.