Beauten Bailey Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida Area

Manage a team consists of US and India based IT Engineers supporting multiple Enterprise Data Center Infrastructures.Consult with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions.Direct and provide day-to-day expertise, coaching, and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and/or analysis.Coordinate delivery of services to user groups and ensures IT service is uninterrupted.Develop, implement, and monitor information technology standards, practices, procedures, and controls to maximize efficiency and support platform compatibility and to ensure data integrity, security, and legal and regulatory compliance.Assign and monitor the work of project team, providing technical and analytical support and direction.Interface with external clients or field-based employees on technical matters as neededMake development recommendations to business owner based on experience with client expectations and issues.Notify the business owner of potential technical or operational constraints including performance implications.Drive the translation of product strategy and business owner expectations into long-range systems projects/plans with priority recommendations which will be executed by the systems/technical teamResearch and evaluate new technologies, products and techniques that could meet future technology needs.Define and negotiate service level agreements for technology operations.Provide leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring.Provide Incident Management and Change Control supportDrive Root Cause Analysis efforts

Jacksonville, Florida Area

Managed a team consist of US and India based IT Engineers supporting multiple Enterprise Data Center Infrastructures.Consulted with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions.Directed and provide day-to-day expertise, coaching, and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support, and/or analysis.Coordinated delivery of services to user groups and ensures IT service is uninterrupted.Developed, implement, and monitor information technology standards, practices, procedures, and controls to maximize efficiency and support platform compatibility and to ensure data integrity, security, and legal and regulatory compliance.Assigned and monitored the work of project team, providing technical and analytical support and direction.Interfaced with external clients or field-based employees on technical matters as neededProposed development recommendations to business owner based on experience with client expectations and issues.Notified the business owner of potential technical or operational constraints including performance implications.Drove the translation of product strategy and business owner expectations into long-range systems projects/plans with priority recommendations which will be executed by the systems/technical teamResearched and evaluated new technologies, products and techniques that could meet future technology needs.Created process and procedure documentations.Provided leadership for area of responsibility including planning, coaching, recruiting, selection, performance development, and mentoring.Provided Incident Management and Change Control supportDrove Root Cause Analysis efforts

Jacksonville, Florida Area

Manage and support multiple Enterprise Data Center Infrastructure. Install, maintain and upgrade server hardware and software systems. Implement and support Microsoft SQL clusters, web servers, and file servers. Install, configure and manage VMware 3.5, vSphere 4.0, 4.1 and 5.x environments.Install, configure and provide support of system monitoring tools such as Tivoli and Concord. Manage user access to systems.Implement and support Microsoft Windows Server 2000, 2003 and 2008 Operating Systems. Lead and coordinate system implementations throughout project life cycle.Perform systems and Data Center migrations. Perform application deployments and code promotions.Participate in disaster recovery planning activities and exercises. Provide after hours on call supportTroubleshoot server software, hardware, Microsoft operating systems and application issues. Generate documentations for SOW.Generate process and procedure technical support documentations.Mentor Jr. Level Systems Admins.Work closely with Account Managers, Project Managers and Clients to address business needs.

Jacksonville, Florida Area

Managed and support multiple Enterprise Data Center Infrastructure. Installed, maintained and upgraded server hardware and software systems. Implemented and supported Microsoft SQL clusters, web servers, and file servers. Install, configure and manage VMware 3.5, vSphere 4.0, 4.1 and 5.x environments.Installed, configured and provided support of system monitoring tools such as Tivoli and CA SysEdge.Managed access control to production systems.Implemented and supported Microsoft Windows Server 2000, 2003 and 2008 Operating Systems. Led and coordinated system implementations throughout project life cycle.Performed systems and Data Center migrations. Performed application deployments and code promotions.Participated in disaster recovery planning activities and exercises. Provided after-hours on call supportProvided in depth root cause analysis for server software, hardware, Microsoft operating systems and application issues. Generated documentations for SOW.Generated process and procedure technical support documentations.Mentored Jr. Level Systems Admins.Worker closely with Account Managers, Project Managers and Clients to address business needs.

Jacksonville, Florida Area

Provided technical support, maintenance, monitoring and reporting in a technology diverse production server environment for multiple Financial Institutions. Actively monitored client production environments running UNIX/Linux and Windows Operating Systems.Maintained job scheduling systems such as Zena, and Autosys system monitoring tools.Updated new/improved work procedures and documentations. Tested programs, systems, and/or hardware/software changes and efficiency.Responded to production data processing transmission problems and client requests,Maintained Client/Server Disaster Recovery documentation and procedure.Transmitted data using FTP and UNIX functions from server environment to mainframe systems for processing.

Jacksonville, Florida Area

Provided desktop support and administration for Windows 2000/XP environment and Microsoft Office Suite for 100 employees,Troubleshoot and resolved end-user problems.Installed, upgraded, configured, and maintained end-user workstations and associated system software and applications software.Installed and configured application software.Installed Symantec virus protection software and repaired virus infected desktops.Installed telecom infrastructure. Configured new users and email accounts, users and computer accounts using Active Directory, Dame Ware NT Utilities, Remote Desktop, Audit Wizard.Logged trouble tickets using Remedy Support.Managed VERITAS Backup Executive device. Performed M.A.C of voice and data circuits.Administered and provided support for Avaya IP Office PBX, Voice Mail System.Performed OS and data migrations.Tested Voice and Data infrastructure and resolved connectivity issues (PC / Telecom).

Jacksonville, Florida Area

Administered and provided support for Samsung iDCS 500 PBX system which included all moves, add and changes for local employees, activated voice mail box, programmed key functions and features, etc.Worked closely with the communications and engineering department and also vendors to identify cost savings and PBX system improvements that benefited the company and its employees.Installed and tested voice and data infrastructure.

Jacksonville, Florida Area

Performed site surveys and assessments for SOWs.Generated Visio drawings for infrastructure installation projects.Managed and coordinated infrastructure installation projects for various clients (WAMU, Wal-Mart, Sam’s Club, US Homeland Security (TSA) check points at various regional and international airports, and Northwest Airlines) Installed and configured Voice and Data hardware in communication rooms.Activated network connections to Desktops from Data patch panels.Installed Cisco switches, Fiber Modules, Ethernet modules.Extended and Trace T-1s circuits and DMARC.Installed and terminated Fiber Optic infrastructure and Tested connectivity.Tested Data and Voice connectivity using Toners, Probes, Wire Scope and Fluke Testers.Installed Data and Voice Network cabling, wireless infrastructure and communication cross connects.Performed Data network migrations and relocation of voice circuits.

Tallahassee, Florida Area

Installed Fiber Optic, CATV, CAT5 and CAT3 LAN infrastructure and hardware.Built out Telcom MDFs and IDFs infrastructures.Performed Data network migrations and installation of voice circuits and cross connects.Programmed central office Centrex switch for the university campus Meridian telephone system.Performed M.A.Cs, Tested Data and Voice connections using Toners, Probes, Wire Scope and Fluke Testers.Provided technical support for voice/data infrastructure.

Bs, Information Systems

Computer Network Systems And Telecommunications

General Studies