Denver John Onofre Email and Phone Number
Customer Service RepresentativeTechnical Support RepresentativeSales RepresentativeBrand AmbassadressHost & Live broadcasterTalent handlerTalent ManagerAgency ManagerLivestream Operations
T-Mobile
View- Website:
- tmobile.com
- Employees:
- 77533
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Customer Service RepresentativeT-Mobile Jul 2024 - Present -
Committee For Strategic CommunicationOhana Jun 2023 - Jul 2024Philippines -
Agency RecruiterBigo Live Uk Aug 2020 - Feb 2024Valenzuela, National Capital Region, PhilippinesSourcing and Identifying Talent:- Develop and implement strategies to find new talent, utilizing online platforms, social media, industry events, and networking.- Maintain a strong talent database and keep it updated with new discoveries.Evaluating Talent Potential:- Review resumes, portfolios, and demo reels to assess skills, experience, and overall fit.- Conduct interviews to evaluate personality, communication skills, and potential for growth in the industry.- Stay informed about current industry trends and identify talent with the right look and skills for specific projects or agencies.Client Relationship Management:- Collaborate with clients to understand their specific needs and requirements.- Build and maintain strong relationships with clients, keeping them informed about potential talent matches.- Negotiate contracts and fees on behalf of talent (depending on the agency structure).Marketing and Talent Development:- Assist talent with developing their portfolios, demo reels, and online presence.- Prepare talent for auditions and castings by providing coaching and feedback.- Track industry trends and advise talent on career development opportunities. -
Social Media ManagerQueens Agency Aug 2020 - Feb 2024Philippines-Create monthly posters for promotions of users account.-Create monthly timetable of the user schedule.- Manage and assist managing user accounts.- Upload Daily Contents on the Agency Page.- Create Posters for the Agency and Talents everyday for promotion.
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Shop ManagerTiktok Sep 2022 - Dec 2022Philippines- Develop and implement a comprehensive TikTok Shop strategy, aligned with overall brand goals and target audience .- Research and identify trending products and content styles that resonate with the TikTok community.- Analyze sales data and customer insights to optimize product selection, pricing, and promotions.- Set clear goals and KPIs (Key Performance Indicators) to track the success of the TikTok Shop.- Collaborate with internal teams (marketing, creative) and external partners (influencers) to develop engaging video content that showcases products and drives sales.- Oversee the production of high-quality video content, ensuring it adheres to TikTok's advertising guidelines and brand aesthetics.- Manage content calendars and schedules for posting on TikTok Shop.- Respond to customer inquiries and comments on TikTok Shop in a timely and professional manner.- Foster a positive brand image and community around the brand's TikTok Shop presence.- Run interactive campaigns and promotions to generate excitement and encourage customer participation.- Manage TikTok Shop advertising campaigns to drive traffic and sales.- Analyze campaign performance data and make adjustments to optimize results.- Stay up-to-date with the latest TikTok Shop features and advertising tools to leverage them effectively -
Live Operations AdminShine Star Entertainment Mar 2022 - Aug 2022Philippines- Provide a Quality Customer Service.- Assess user what is their Concern about their Account.- Set monthly scheduling on the events.- Provide options how can we provide solution for their concern.- Hosting for events weekly.- Create posters for promotions everyday.- Provide quality customer service. -
Customer Service RepresentativeTranscom Dec 2021 - Mar 2022Philippines- Respond to customer inquiries via phone, email, and chat.- Troubleshoot technical problems related to software, hardware, or network connectivity.- Clearly explain technical concepts to non-technical users.- Guide customers through step-by-step solutions to resolve problems.- Actively listen to customers to understand their issues.- Maintain a calm and professional demeanor, especially during stressful situations.- Communicate effectively with both customers and colleagues.- Document customer interactions and technical issues.- Stay up-to-date with the latest technology and company products.- May escalate complex issues to senior technicians or other departments.- Contribute to improving technical documentation and knowledge base. -
Agency ManagerAsia Innovations Group Aug 2021 - Feb 2022PhilippinesResponsibilities:- Process and manage agency applications and account setups.- Conduct training sessions for agencies on platform functionalities and best practices.- Manage agency profiles and update information as needed.- Act as a point of contact for agencies, addressing inquiries and concerns.- Review and approve agency-submitted content for live streams, ensuring it complies with platform guidelines.- Assist agencies with scheduling and promoting their live streams.- Monitor live streams for potential issues and address them promptly.- Help agencies troubleshoot technical difficulties related to live streaming.- Provide agencies with reports on their live stream performance metrics (e.g., viewers, engagement).- Analyze data to identify trends and opportunities for improvement.- Assist agencies in interpreting data and developing strategies to optimize their live streams.- Maintain positive and professional relationships with agency partners.- Proactively communicate platform updates, policies, and new features to agencies.- Gather feedback from agencies and relay it to relevant teams within the platform. -
BaristaJ.Co Donuts & Coffee Dec 2019 - Dec 2020Philippines- Operate espresso machines, grinders, and other coffee brewing equipment.- Prepare a variety of coffee drinks based on recipes and customer preferences (lattes, cappuccinos, americanos, etc.).- Greet customers warmly and take orders efficiently.- Answer questions about coffee drinks, brewing methods, and pastries or snacks.- Provide recommendations based on customer preferences.- Ensure a clean and comfortable environment for customers.- Stay up-to-date on coffee trends and brewing methods.- Maintain a clean and well-stocked coffee bar area, including equipment and ingredients.- Replenish coffee bean supplies, milk, and other beverage ingredients.- May operate cash registers and process customer payments.
Denver John Onofre Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Denver John Onofre
What company does Denver John Onofre work for?
Denver John Onofre works for T-Mobile
What is Denver John Onofre's role at the current company?
Denver John Onofre's current role is Marketing Specialist / Social Media Manager / Marketing Associate / Customer Service Representative.
What schools did Denver John Onofre attend?
Denver John Onofre attended Our Lady Of Fatima University.
Who are Denver John Onofre's colleagues?
Denver John Onofre's colleagues are Duvan Alexis, Nrcn Tstn, Alexander Andrade, Linda Singley, Victoria Shadwick, Md. Rasel Mia, Chelsea Colon Oliveras.
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