Maths D English CFood Tech C Media Studies C Science D Child Developed D NVQ LEVEL 2 Customer Service LEVEL 2 Food & Hygiene Following a rewarding role at the Crown Inn, I am now seeking a position that will allow me to develop both myself and career further. I consider myself to be mature, articulate, positive, ambitious and a hardworking individual, who always strives to achieve the highest standard possible, at any given task. I have excellent communications skills which are supported by my ability to relate to a wide range of people. I am eager to learn and thrive on new challenges. I work extremely well under pressure and I have significant experience of handling customer complaints and solving problematic situations in an effective and timely manner. PROFILEo Excellent interpersonal skills with a proven track record of dealing with valued customers.o Strong sales and negotiation skillso Strong management and leadership abilityo Driver of excellent customer serviceo Ambitious, motivated, committed and passionate about customer service THE CROWN INN, CLAVERDON 2016 to presento Deputise the manager to run a smooth exciting public houseo Applying commercial skills to meet sales and cost budgetso Ensuring the team deliver good customer serviceo Supporting the manager with event promotion and the organisation to enable them to be successfulo I am able to open/lock upo Cashing up the till every nighto Cellar experienceo Two days a week running a kitchen on my ownAlso whilst at the Crown Inn I completed a level 2 customer service NVQ and a level 2 food and hygiene certificate. THE OAK HOTEL 2014 - 2016o Chamber maid to a 63 bedroom hotelo Worked in a 200 cover function roomo Managed 95 cover resturant Egales Landing Day Camp USA June – September 2018o Tennis coaching children of all ages 3-16o Working in the officeo Managing the food for over 1000 people during functions