Bec Giles Email & Phone Number
Who is Bec Giles? Overview
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Bec Giles is listed as Club General Manager at Belgravia Leisure, based in Brisbane City, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Bec Giles.
Bec Giles previously worked as Customer Success Manager at Clubwise Software Ltd and Customer Success Consultant at Clubwise Software Ltd.
Email format at Belgravia Leisure
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About Bec Giles
English born and Australian raised, I am a proud Maremma sheepdog owner who loves all things food and fitness and am a competitive Powerlifter of 10 years. My Administrative and Customer Service experience covers 15+ years of roles that have incorporated Project Administration, Marketing, Data Entry, Office Supplies and Maintenance, Human Resources, Accounts and Software Support and Training, and range from Receptionist to Personal Assistant, National Project Co-ordinator and Office Manager. With these roles, I was required to work alongside staff members across different departments, all levels of internal Management and external Clientele. After working in the Construction industry for the better part of 12 years, I spent the next 5 working full time in the Fitness industry as a self-employed Personal Trainer and Commercial gym Club Manager. My transition back into an administrative environment was made easy due to my verbal and written communication skills and my ability to operate autonomously, self-manage and prioritise work, resolve problems and make informed decisions, as well as completing multiple tasks with conflicting deadlines. I thrive on processes and structure, enjoy problem-solving and have experience working within company KPIs and deadlines. I am organised, passionate, have a high attention to detail and a strong work ethic. I enjoy the challenge of a fast-paced and varied work environment and work well independently or within a team. I work hard, and get results.
Bec Giles's current company
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Bec Giles work experience
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Customer Success Manager
CurrentWhilst continuing to support the Australian network of Anytime Fitness, my role has now extended to assisting our Sales and Product team as the Success lead moving into the Independent market. Additional to the current ongoing support, training and administrative tasks, is now also the inclusion of potential Client product demonstrations, UAT testing and pilot club account management.
Customer Success Consultant
CurrentMy role is to provide remote training on system functionality across the all-in-one club management solution software, aid in new feature development, provide phone and email support to AFSO, Franchisees and Staff, as well as regular database health checks, new club configuration, manage club transfers of ownership, hosting webinars and account management duties, as required
Club Manager And Personal Trainer
CurrentPart of the Australian AF purple family since 2016 as full time Personal Trainer and Club Manager, now part time Personal Trainer. These roles have included Sales, Retention, Staff recruitment, onboarding and training, local area marketing, business two business relationship management and top to bottom management of all Covid requirements, procedures and closures. I now continue to support these areas whilst focusing more on Member engagement, health and fitness goals and retention.
National Project Coordinator
My role comprised of two parts; National Coordinator for the Nokia/Optus project, as well as the As-Build Coordinator nationally. These roles involved coordination and assistance with the management of project finances, assistance with management of national cost allocation and invoicing, and assistance with reporting and data management, as well as the coordination and management of project cad files and As-Build drawings, database updates and file management and meeting monthly KPIs.
Personal Assistant To Director
Comprising of three parts in a small administrative team, I was the Personal Assistant to the Company Director and was required to update and maintain contact databases, update and maintain corporate calendars, complete contractor forms and timesheets, and manage and create project documentation. I was also required to cover Reception duties, including transfer and screening of incoming calls, document and package distribution and deliveries, office supplies and maintenance, server room management, meeting room and conference call coordination.The main area of this role, however, was around the general office administration where I provided 24 hour availability on work phone for all travelling contractors, organised and managed all international flight and domestic accommodation bookings, organised corporate rates for long and short term accommodation leases, assisted with the creation of the Employee Orientation Handbook and Corporate Style Guide, general formatting, coordination of corporate events, management of company apartment usage, supplies and maintenance, petty cash management, assisting expats with details of city locations, public transport system, information regarding rental properties and any other general enquiries.
Administration Manager
Starting with THG prior to their merge with SMEC Australia, this role of Administration Manager covered Reception, Accounts, Personal Assistant and Internal Business Initiative duties. Managing inbound and outbound calls and deliveries, office supplies and maintenance, diary management, database and file management, as well as meeting and conference call coordination, catering, hosting and documentation was all part of the day to day aspects of this varied role.I was also responsible for managing other administrative team members, staff inductions, maintaining staff training and employment records, as well as actioning incoming enquiries, accounts payable and reconciliations, staff flights and accommodation and maintaining office reports and documentation.I was also fortunate enough to provide a high level of administrative support to two Directors with strict confidentiality, maintaining, updating and distributing office policies and procedures, all within required deadlines, as well as being trusted to help coordinate the office move and new fit-out. I was also part of a group that formed the Internal business Initiatives; an expenditure team that analysed the business budget to identify and assist in minimising costs in selected areas.
Administrative Officer
This role comprised of general office administrative tasks, such as call screening, travel and accommodation bookings, new staff inductions and administrative support for three Directors, as well as accounting tasks for both general office and Joint Venture projects. This roles main focus, however, was supporting the Marketing Manager with fee proposals and submissions, event coordination, public relations and client liaison, as well as promotional material, website updates and database management.
Frequently asked questions about Bec Giles
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What company does Bec Giles work for?
Bec Giles works for Belgravia Leisure.
What is Bec Giles's role at Belgravia Leisure?
Bec Giles is listed as Club General Manager at Belgravia Leisure.
Where is Bec Giles based?
Bec Giles is based in Brisbane City, Queensland, Australia while working with Belgravia Leisure.
What companies has Bec Giles worked for?
Bec Giles has worked for Belgravia Leisure, Clubwise Software Ltd, Anytime Fitness Australia, Service Stream, and Consolidated Contractors International Company.
How can I contact Bec Giles?
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