As an Operations Manager at IMPACT, I excel in driving daily operations for a digital sales and marketing training company dedicated to empowering small to mid-sized businesses in enhancing their online presence and boosting sales. With a strong background in operations, customer relationship management (CRM), and customer engagement, I thrive on collaborating with diverse and dynamic teams to achieve strategic objectives.My career journey has seen me overseeing end-to-end program operations, program creation, website management, and content creation for Trevor Kashey Nutrition, a prominent online nutrition coaching service. Additionally, I took charge of general management responsibilities for two successful fitness and hospitality businesses, 100% Martial Arts & Fitness and Waxy O’Connors. This multifaceted experience honed my skills in strategic project coordination, product development, process creation, online event hosting, and member communications. I also delved into digital marketing, social media management, and podcasting.What sets me apart is my unwavering commitment to making data-driven decisions that propel growth and innovation. I revel in the art of strategic thinking, and my passion lies in product development. My track record reflects my ability to lead and inspire teams, fostering an environment where effective communication and leadership thrive.I am driven by the desire to create enduring, positive impacts for both clients and stakeholders. My career has prepared me for thriving in fast-paced, collaborative settings, and I relish the opportunity to apply my skills and expertise to take organizations to new heights.