I’m a digital product manager with over 7 years of experience in membership and e-learning. I like creating the best customer experience (start-to-finish, no detail is too small) — and then making it even better next time. I mediate between the needs of our external customers and the capacities of our internal teams (think marketing, content, web development, events, sales and data). To this end, I've mastered a little bit of everything and have become a pro at solving problems. Skills: HTML, event planning, data analysis (Excel/Power BI/Google Looker Studio/Google Sheets), surveying building, quantitative research, e-learning course building (Articulate Storyline/Rise), Canva, Marketo, marketing copywriting, Salesforce, Zendesk, project management
Listed skills include Social Media, Research, Public Speaking, Writing, and 21 others.