Becca Culan Email & Phone Number

Sales management and leadership of account executives.Made critical business decisions through strategic business acumen.Staff recruitment, development and strong coaching and team building skills.Established and exceeded annual sales goals and guide the sales efforts of the team. Achieved financial goals and revenue growth through expense control and having a strong understanding of budgets.Maintained excellent customer relations, representing the company with the utmost professionalism and credibility through individual contact with customers and strong involvement in multi-family associations.

Baltimore, Maryland Area

Account management, including servicing and renewing accountsMaximized account penetration within current and new customers.Made sales presentations, opened new business, built client relationships, and maintained long-term relationships.Initiated sales process by scheduling appointments; making initial presentation and understanding account requirements.Sold products by establishing contact and developing relationships with prospects; recommended solutions and closed sales by building rapport with potential accounts; explained product and service capabilities; overcame objections; and prepared contracts.Expanded sales in existing accounts by evaluating current product results and recommending new products and services.Maintained excellent client relationships and account management: provided support, information, and guidance; researched and recommended new opportunities; recommended profit and service improvements; maintained quality service by establishing and enforcing organization standards.Contributed information to market strategy by monitoring competitive products and reactions from accounts and prepared reports by collecting, analyzing, and summarizing information.

Baltimore, Maryland Area

Served as the face of our brand by delivering extraordinary customer care through relationship building. Ensured extraordinary customer service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, recognizing their value to us and solving their issues. Added value on each and every interaction with the outcome of exceptional feedback from our customers and increased customer loyalty. Responsible for evaluating and analyzing each customer's business needs and recommending additional products to the customer and account executives.