Rebecca Keller Email & Phone Number

Pottstown, Pa, Us

Pottstown, Pa, Us

Conshohocken, Pennsylvania, United States

- Monitored vendors and in-house technicians to ensure high-quality work, timely response to calls, and efficient time utilization.- Oversaw the completion of assigned tasks, conducting follow-ups to guarantee work fulfillment.- Obtained competitive bids for various services, optimizing cost-efficiency without compromising quality.- Managed full lifecycle of vendor contracts, overseeing negotiation, drafting, execution, and compliance- Managed day-to-day and preventive maintenance across multiple sites, ensuring operational efficiency.- Tracked warranties meticulously, ensuring accurate dispatch and processing of covered repairs.- Scheduled, tracked, and monitored all maintenance activities through a CMMS system for streamlined operations.- Collaborated with the VP of Construction/Maintenance, contributing to maintenance Capex tracking and reporting.- Reviewed invoices for accuracy, maintaining financial transparency and accountability.- Maintained an updated vendor list, vetting and qualifying potential new vendors for suitability.- Ensured prompt and professional handling of municipal and fire marshal inquiries.- Managed all required recycling reports, meeting municipal guidelines and regulations effectively.**Skills**- Vendor Management- Quality Assurance- Timely Response Coordination- Cost-Efficiency Optimization- Preventative Maintenance- CMMS (Computerized Maintenance Management System) Proficiency- Financial Tracking and Reporting- Compliance Management- Vendor Qualification and Selection- Professional Communication and Stakeholder Engagement

Lead and manage a team of three administrators and ten maintenance technicians to deliver high quality and cost-effective services to a large portfolio of commercial properties.Create annual budgets and perform monthly variance reports providing detailed analysis.Create and negotiate vendor contracts for Tenant Improvements, capital projects, and annual expenditures.Perform property invoice coding.

Responsible for overseeing the completion of commercial tenant maintenance requests for entire one million square foot portfolio.Worked closely with Property Managers and maintenance technicians to maintain excellent tenant relations, general upkeep of the properties, and communication with owners.Created invoices for services rendered.Oversaw maintenance related vendor accounts, coded invoices to ensure payment.Responsible for organizing physical and virtual files.Generated vendor contracts for Tenant Improvements, capital projects, and annual expenditures.Worked closely with third-party vendors ensuring project completion, adherence to contractual agreements and meeting tenant expectations.

Drexel Hill, Pennsylvania

■ Coordinate occupied maintenance requests for 1,223-unit portfolio.■ Responsible for at least six direct reports.■ Responsible for all maintenance related resident compliance documentation and coordination of required services utilizing newly created maintenance materials and guidelines.■ Administer maintenance schedule for outside contractors ensuring maximum productivity while on site.■ Drive strict adherence to company budget to increase cash flow year over year.■ Make follow-up courtesy to resident post maintenance service calls.■ Work closely with management and to coordinate completion of lease status resident requests.■ Oversee maintenance related vendor accounts, code invoices to ensure payment.■ Proficient in SharePoint and Skyline software.

Drexel Hill, Pa

■ Handled the complexities of busy 1,223-unit portfolio.■ Greeted walk-in traffic and handled telephone screening and inquiries. ■ Created monthly newsletter to communicate property events and news to current residents.■ Developed organizational practices to initiate the migration to paperless documentation. ■ Created and posted social media content for numerous platforms.■ Negotiated with office supply vendors for the most favorable discount of office supplies, meeting company budget.■ Processed accounts payable, including invoice preparation, keypunching, scanning, batch preparation, and check preparation and mailing.■ Handled return of escrow letters.■ Assistant to the Director of Residential Management.■ Facilitated resident events.■ Managed resident amenities including Fitness Center memberships, Community Center event scheduling.