With 16 years of deep experience in digital strategy and e-commerce, my background spans design, copywriting, marketing, and site merchandising. This gives me a comprehensive understanding of the customer journey, from ideation and design to launch and optimization. My strategic approach combines an obsession with customer experiences with a deep knowledge of digital platforms and analytics, which resonates with users and drives business growth. With several years as a sole proprietor of my own copywriting business, I am a natural entrepreneur and self-starter. My expertise has led me to master the ins and outs of e-commerce. I bring deep knowledge of e-commerce platforms (Magento, Shopify, proprietary in-house systems), content management tools (WordPress, Confluence, Contentful), project management tools (Adobe Workfront, Asana, Wrike), and digital analytics (Google Analytics, Looker, SQL queries). I have a solid foundation in team collaboration and stakeholder management. I’m passionate about delivering exceptional customer experiences. I also know a lot about luxury handbags and accessories, if that’s your thing. Known for my collaborative and adaptable approach, I thrive in cross-functional teams and enjoy working closely with engineering, design, and marketing to ensure product success. I bring a creative, customer-first mindset to every project. Plus, I love making my colleagues laugh. Outside work, I’m passionate about traveling, thrifting, and supporting mental health initiatives. I also love traveling, fashion blogging, and caring for my miniature schnauzer in Seattle. I’m also working on my first novel.
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FreelanceKirkland, Wa, Us
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CopywriterNordstrom Apr 2024 - PresentSeattle, Washington, UsCopywriter for Nordstrom Rack -
Senior CopywriterFreelance Nov 2016 - PresentClients: eBay, Louis Vuitton, Lowe’s, FASHIONPHILE, Ritani, Helzberg Diamonds, Grown Brilliance- Directed copy for multi-channel brand marketing assets including email, blog posts, paid media, and social media for luxury handbags, diamonds and fine jewelry.- Collaborated with Content Managers and Engineering teams on information architecture and content strategy for new site content.- Executed a variety of copy based on brand guidelines including but not limited to: product descriptions, email campaigns (trigger, transactional, and special), social media, SMS, blog posts, display ads, meta descriptions, press releases, and more. - Managed online content using Wordpress CMS & Contentful to support SEO strategy for ecommerce brands. - Collaborated with Merchandising, Marketing and Creative teams, fostering a positive and collaborative environment to produce outstanding work.- Presented strategy to executives on how to improve site user experiences based on user research and UX best practices.- Applied principles and fundamentals of usability and accessibility to user-centered (UX/UI) copywriting.
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Senior Copywriter, Marketing Creative & DesignZulily Oct 2021 - Oct 2023Salt Lake City, Ut, Us- Developed brand messaging guidelines, including positioning, voice, and tone for an online retail brand.- Presented creative concepts to marketing stakeholders and leadership.- Lead copywriter for email marketing channel (sent to 12 million subscribers!) - Reviewed heat maps, proposed A/B testing, and user feedback surveys to help identify areas for improvement and optimize user experience. - Developed the go-to-market strategy for a weekly sale across email, social, and web that exceeded projected demand by 112%. - Analyzed email and web performance to identify new content opportunities and recommend improvements.- Optimized blog for SEO, resulting in 117% increase in organic views, 11% increase in impressions, 41% increase time on page for organic users, 42% increase in clicks, and 25% increase in CTR. - Contributed to research and content strategy to improve SEO ranking for shop-by-category pages. - Created editorial templates, landing pages, and content strategy for retail storytelling and brand partnerships. - Partnered with engineering and UX teams to propose and develop new landing pages for the site. -
Senior CopywriterZulily Mar 2021 - Oct 2021Salt Lake City, Ut, Us -
Marketing & Communications ManagerWimmer Solutions Oct 2015 - Aug 2016Seattle, Wa, Us- Collaborated with sales and executive team to create sales collateral, presentations, social media content, and digital marketing strategies.- Managed proposal response to secure IT consulting contract with Seattle's largest retailer.- Organized successful events at local colleges and fundraising event with over 100 people in support of the local non-profit, Technology Access Foundation. -
Lead Site MerchandiserYoogi'S Closet Apr 2011 - Oct 2015- Managed online content and creative production, including product descriptions, landing pages, pricing, categorization, and product photography on Magento CMS.- Developed content strategy to drive sales through organic search and paid marketing. - Partnered with Marketing Manager to create email newsletters. - Increased productivity by developing training tools, championing improvements in merchandising, and creating efficiency in workflows. -
Merchandise Licensing AssistantFifth Sun May 2010 - Oct 2010Chico, Ca, Us- Managed art samples for branding, licensing, and copyright requirements using Adobe Illustrator and Photoshop.- Acted as the main contact for submitting artwork to Sales, Creative team, and licensors like MTV and Marvel Comics.- Oversaw shipping and fulfillment of production samples to licensors and implemented organization processes for increased productivity. -
Editorial DesignerSynmedia Aug 2007 - Sep 2009- Managed editorial layout and creative direction for weekly entertainment newspaper using Adobe Photoshop and InDesign.- Worked with editors and publishers to send weekly newspaper to press.
Becca Luna Skills
Becca Luna Education Details
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California State University, ChicoMass Communication Design
Frequently Asked Questions about Becca Luna
What company does Becca Luna work for?
Becca Luna works for Freelance
What is Becca Luna's role at the current company?
Becca Luna's current role is Digital, Brand & Ecommerce.
What schools did Becca Luna attend?
Becca Luna attended California State University, Chico.
What skills is Becca Luna known for?
Becca Luna has skills like Graphic Design, Social Media, Advertising, Email Marketing, Fashion, Editing, Marketing, Copywriting, Graphics, Photography, Creative Direction, Luxury Goods.
Who are Becca Luna's colleagues?
Becca Luna's colleagues are Andrea Murillo, Ximena Garcia, Corrinne Diaz, Julie Creamer, Juwan Townsend, Lauren Mosier, Crystal Pena.
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