Becca Nelson Email & Phone Number

Salt Lake City, Ut, Us

Greater Salt Lake City Area

● Fill Clinical and Non-Clinical vacancies with qualified candidates.● Meet with hiring managers to discuss requirements and specifications for candidates.● Screen candidates that have applied to open positions.● Build a talent network through proactive networking utilizing tools such as LinkedIn & Facebook.● Track all sourcing activities within our CRM tool and provide analysis and recommendations based on talent community.● Warm call and cold call leads within talent network to market the University of Utah Health Care openings.● Discussed job opportunities with candidates and answer questions about company culture and benefits packages.

Clearfield, Utah

•Full cycle recruiter, responsible for hiring Contact Center Employees (entry level Customer Service up to VP level) for the Member Service Center in Clearfield, as well as hiring Tow Truck Drivers, Light Service Drivers and for all Utah AAA Branches. Solely responsible for approximately 40 hires per month.•Source candidates in various ways - via boolean searches on LinkedIn, Indeed, ZipRecruiter, CareerBuilder and through resumes received though our ATS (Workday), conduct phone interviews, in house interviews, and skills testing as needed•Hold regular business meetings with all partners to ensure that needs are being met and to fully understand current and future recruiting needs•Develop creative sourcing strategies (outside the box thinking) to develop candidate profiles to help attract the top talent•Understands HR policy and practices – benefits, work rules, pre-offer requirements, etc.•Currently working on an Agile Project to reduce attrition within AAA

West Valley City, Ut

• Responsible for launching the Progrexion Sales Floor and Recruiting Department from the ground up, in our Rexburg, ID location. Temporarily relocated to Rexburg, ID for approximately 4 months• Responsible for managing a team of 4-5 as well as the day to day recruiting efforts for the Client Services group (on average of 50 new hires per month). Responsible for interviewing/selecting the internal Recruiting Staff in my location• Source through resumes received (Taleo for a short time at beginning of employment, now using iCIMS), conduct phone interviews, in house interviews (average of 20-25 per week), and skills testing as needed• Works with the Staffing Manager and the staffing team to build processes, structure, and metrics to improve service delivery• Ensures staffing aligns with workforce plan and changing business demands• Leads certain HR projects such as developing job profiles or market studies to enhance our competitive stance in the market

• Responsible for taking escalated inbound customer service calls• Ensured all aspects of our customers’ needs are met and that every customer has a positive experience• Other duties include service activations, processing ESN (electronic serial number) changes and bill payments, responding to billing inquiries, equipment replacement, and processing price plan changes and upgrades• Being a part of a “Tiger Team” that helps people with their interviewing skills, as well as did face to face interviews for any of the advanced positions• Went into training classes to help train new hires by answering questions, taking calls, and helping study for exams

South Jordan, Ut

Greater Salt Lake City Area

• Sourced applicants for open positions for high volume clients using the Volt Applicant Tracking Software• Kept pipeline sourced with candidates for specific skill sets• Negotiated rates with candidates as well as clients• Proven time management and efficient process experience• Searched through database as well as outside job boards• Phone screened as well as conducted telephone and in house interviews• Completed reference checks, employment history checks, and administered skill set evaluations• Worked with hiring managers for the hiring company to set up in person interviews as well as completing new hire paperwork

• Responsible for managing a team of no less than 7 people (also responsible for selecting the staff)• Responsible for advertising of employment available for the company• Worked with all levels of management to ensure proper process and guidelines were followed.• Strong understanding of skill sets associated with various positions.• Highly successful in creating a winning environment and success in quick turnaround fills.• Proven success in high stress environments and ability to accomplish and exceed goals and expectations.• Ability to hold other accountable as well as myself and work towards solutions.• Experienced with various recruiting methodologies.• Ensured requirements were met for new hire classes. • Conducted detailed interviews, performed background checks and determined an applicant’s potential in order to properly place them in applicable project.