Becca Vietze Email & Phone Number

Scottsdale, Arizona, United States

Spearhead the enhancements of the in-store shopping experience to mirror eCommerce within the Point of Sale system Initiated and guided the successful adoption of Agile Scrum methodologies when establishing an internal development team to support my productCollaborate with UX design, UX research, SME, stakeholders, and IT to execute improvements to newly launched Point of Sale

Scottsdale, Arizona, United States

Previously JFQ Lending, LLC - transition as of November 2022Prioritize business needs and set expectations with stakeholders by communicating effectively across all departments to ensure proper change management is in place prior to project/feature rollout.Provide daily support for the mortgage POS system (BeSmartee) by analyzing and resolving user issues and coordinating with IT to ensure system uptime and reliabilitySuccessfully delivered products from inception to launch by eliciting requirements, creating user stories, working with developers and subject matter experts to refine, providing product demonstrations, launching for company-wide use, and monitoring post-launch performance.Assisted in the implementation of the Project Management Office by implementing the Agile methodology, leading to improved project planning, execution, and delivery.Collaborated with business partners to create accurate and insightful reporting using business intelligence tool DOMO, utilizing SQL coding and data visualization skills to provide valuable insights to the organization

Pittsburgh, Pennsylvania

Effectively cut costs and improved efficiencies by leading process improvement projects and strategic initiatives in Operations directed from senior management using programs such as Microsoft Excel, Tableau, and iGrafixFacilitated regular meetings to provide updates on projects to team members and stakeholders on status and upcoming deadlinesManaged various projects with several teams to complete assignment on time and within budget

Pittsburgh, Pennsylvania

Learned the day-to-day functions of Operations in Issuer and Loan Services by working hands-on with the team processing client data and payments Identified and suggested potential areas for improved efficiency including the elimination of unused reportingSuccessfully completed the Operations Campus Analyst Program which included 40 hours of Lean Six Sigma training, round tables with company executives, and networking with other analysts within Operations

Robinson, Pennsylvania

Orchestrated a positive guest-oriented environment by assisting customers and taking orders in a timely and efficient mannerBuilt rapport and guest relationships through excellent customer service and engaging conversation resulting in 15-20 regularly returning customersManaged bar area of 36 seats made up by bar stools and table seats while making alcoholic beverages ordered by restaurant guests

Pittsburgh, Pa

Served as a key member of the sales team in one of the company's highest volume stores and consistently achieved sales targets set each shiftAnalyzed and maintained inventory volume on the sale floor and stockroomGreeted customers and provided knowledge and advice on clothing decisions and purchases

Erie & Pittsburgh, Pa

Learned merchandising strategies for the brand by recreating the floor plan each month for my store based on the corporate layout providedReceived and accounted for product when shipments arrived and ensured that the processing was completed within budgeted hours

Moon Township

Created and distributed monthly reports to various campus departments to track work history and ensure accurate staffing numbers primarily using refreshable pivot tables and formulas in Microsoft ExcelResponsible for receiving inbound calls for three university extensions and relaying critical information to the appropriate campus department as well as entering call information into work order database

Instructed a class of 29 first year students covering topics such as time management, cultural sensitivity, Title IX/sexual assault, study skills, etc.Assisted students with their transition into college by building relationships and addressing any concerns they may have during consistent office hours or casual conversations around campus

Responded to emergency situations and provided after hours on-call support to a building of 240 studentsActed as a confidential FERPA and Title IX complaint resource to any student on campusAddressed resident concerns to help fosters a safe and welcoming living environment Planned, marketed, and executed a minimum of one social, educational, or service event each month

Carnegie, Pa

Received inside and outside sales orders through in person interaction and phone calls and processed for sales managers to deliver to clients Managed store floor plan and customer order inventory by receiving and processing daily shipments and entering into the system to maintain accurate inventory levelsProvided quotes and invoices to current and potential customers

Parkway West (Robinson)

Erie, Pennsylvania

Erie, Pa

Findley Lake, New York

Clymer, New York